Operations Ramp Senior Agent
View: 106
Update day: 07-05-2024
Location: Derby East Midlands
Category: IT - Hardware / Networking IT - Software Information Technology
Industry: Transportation Logistics
Job type: Full-time, Permanent
Job content
Department: Ramp
Location: EMA
Grade: N
Hours: Option 1: Monday-Thursday 16:30-02:000 and Friday 20:00-00:00
Option 2: Friday to Sunday 06:00-18:00
Duties:
- To be health and safety conscious and promote safe working attitude.
- To coach and familiarise new joiners to the department after initial training to the required standard.
- To react positively to last minute changes.
- To liaise with Ramp Trainers on individual needs/training requirements.
- Co-ordinate Ramp operation in order to contribute successfully to DHL operations.
- Identify training requirements.
- Prioritise workload of self and others.
- Support DHL core operations, as required
- Contribute to On Time Performance of the DHL Network.
- Understanding of equipment that is used in operation.
- Completion of Band 1 to 2 training, as required.
- To facilitate EOS meetings when required
Knowledge and Experience:
- Sound knowledge of DHL Ramp operations.
- Any offer of employment will be subject to you undergoing a CTC (Counter Terrorism Check).
- Able to communicate at all levels.
- A good understanding of aircraft handling procedures (GAPS and Global SOP).
- To hold certified International Specialist accreditation.
- Ability to lead staff to ensure optimal working atmosphere and employee engagement.
- Ability to coach trainees of all levels and adjust to individual needs.
- Calm methodical approach.
- Highly self-motivated and able to motivate others.
- Interacting with people and good team work.
- Computer literate.
- Must meet criteria for issue of an Airside Pass and must hold a full driving licence (B1)
- DHL Operational Network knowledge 2 yrs preferred
- Have a knowledge of EOS and its importance to the business and CIS/CIM
Deadline: 21-06-2024
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