Operations Manager

☞ re:heat

View: 113

Update day: 07-05-2024

Location: Alnwick North East

Category: Executive management Production / Operation

Industry: Renewables & Environment

Position: Associate

Job type: Contract

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Job content

Operations Manager

Alnwick, Northumberland

£45,000 - £55,000 (depending on skills and experience) + Car Allowance

Do you want to join a business transforming the way we think about heating?

Can you use your engineering background to make a real difference to our business…and to the planet?

Are you ready to join a fast-paced, growing SME with ambition?

Our role -

We have an excellent opportunity for an experienced Operations Manager to oversee and drive forward the installation and maintenance service division of our business - which is one of the leading low carbon heat specialists in the UK.

Reporting to the Managing Director we are looking for an excellent communicator to provide leadership to the field teams, delivering a world class service across all sites.

Responsibilities Will Include -
  • Effectively managing all resources and ensuring effective relationships are established and maintained between the customer and field service teams
  • Ensuring all activities are undertaken within the budget and meet legislative and Health & Safety requirements
  • Ensuring all services are delivered by the Field Teams in line with agreed SLA’s, adjusting to growth and contract requirements.
  • Ensuring the delivery of key customer KPI’s/SLA’s
  • Managing expenditure and effective cost management within agreed budgets
  • Recruiting and inducting colleagues within the team as required
  • Training, developing, and appraising direct reports to ensure effective leadership and motivation of the team
  • Holding effective team meetings to drive operational performance and people management
  • Training and succession planning to meet ever-changing people development needs
The successful candidate will be -
  • Experienced as an Operations Manager from a renewables or HVAC background, but experience gained in other building or other engineering settings (agricultural, rail, offshore, etc…) would also be considered
  • Experienced in managing multiple projects with remote teams
  • Experienced in developing client relationships at a stakeholder level would be advantageous
  • Strongly PC literacy, with experience in extracting, collating, and presenting performance data
  • A strong communicator - both written and verbal
  • Excellent in planning, organising, prioritisation, and project management
  • Strongly results-focused, highly organised, detail-focussed, a finisher
  • Experienced in designing and implementing internal processes to streamline and improve efficiency
  • Experienced in managing financial budgets with previous P&L responsibility is desirable
  • Commercial and able to drive efficiencies and cost savings across the business
A high degree of flexibility in working hours with a willingness to work flexible hours over a 24/7 operation is required along with a high degree of mobility to travel extensively throughout the county.

A full driving license is also required.

Our Benefits -

25 days holiday excluding Bank Holidays

Private Healthcare Insurance scheme

Free eye tests

Bike to work scheme

Flexible working

£500 voucher for professional development

Closing date - 13th July
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Deadline: 21-06-2024

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