Onboarding Manager

☞ Micro Focus

View: 102

Update day: 01-06-2024

Location: Newbury South East

Category: Human Resources

Industry: Computer Software Computer Networking Information Technology Services

Job type: Full-time

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Job content

Who We Are

Job Description:

Micro Focus is one of the worlds largest enterprisesoftwareproviders, delivering the mission-criticalsoftwarethat keeps the digital world running. We combine pragmatism, discipline, and customer-centricinnovationto deliver trusted, proven solutions that customers need in order to succeed in todays rapidly evolvingmarketplace.Thatshigh tech without the drama.

Howcould you helpus do this?

The Onboarding Manager Directs, manages, leads, and coordinates the integration of existing and/or new Information Technology solutions according to requirements of one or more functions, businesses, geographies, and/or IT transformational activities. Areas of responsibility may include business and technical systems design, acquisition and/or development, implementation, and support; infrastructure design, acquisition, implementation, operation, and maintenance; client services support. Establishes functional business plans and technical project/program objectives to meet the short- and long-term goals and metrics of the organization, including internal/external partners required to utilize alternative resourcing plans. Understands, articulates, and optimizes application and process capabilities for use by multiple/all business and IT constituents; drives architectural standards and simplification. Ensures the design, development, delivery and supportability of services/solutions for businesses are in accordance with business and IT objectives.

What kind of work would you be doing?
  • Supervise a moderate or large team primarily comprised of non-exempt or ENT/INT employees, and contingent workforce with well-defined, limited scope, includingdirecting daily work activities/priorities, people recruitment and development, cost management. May supervise Supervisor I.
  • Directs daily work activities of teams providing IT services to internal company users to solve various business systems and applications problems for customers.
  • Services are provided on standard, specialized or complex systems.
  • Role is primarily tactical in nature. May include some budgetary or planning activies.
  • Ensure operational excellence by monitoring key metrics and ensuring team goals and contractual commitments are met. Ensures organizational business plans and strategies are communicated and understood; drives performance planning and review.
  • Resolve/monitor routine customer escalations, as appropriate. Proactively seeks opportunities for process and service improvements and surfaces them.
What achievements should you have so far?
  • Typically a technical bachelor’s degree or equivalent experience plus six years’ experience in the function or an equivalent function are required. Two to three years’ supervisory or leadership experience is typically required.
  • Advanced supervisory experience is typically required. Demonstrated team leadership skills including verbal and written communication skills, collaboration skills, and the ability to effectively engage in a geographically dispersed team. Demonstrated ability to manage a diverse group of individuals to accomplish common goals.
What about you?

This is the most important part! We want to retain and build on ourcollaborativeandengaging culture, so we need people to help usachieve this.

You need to be a naturalrelationship builder,highlypersonableand be able to offersupportin any situation.

You need to be able to get your colleagues as excited about your activity as you are, so you need to beconfidentandpersuasive.Beingable toarticulatethe benefits and outcomes of your ideas is essential to gain buy-in.

What will you get in return?

As well as a meaningful career with the opportunity to really develop and display your skillsandideas,youwill also receivesupport, progression,trainingand development.

As well as this and your salary, you will also receive an array of competitive benefits and anannualindividualand companyperformancerelatedbonus.

Apply now!

Job

Information Technology

Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status
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Deadline: 16-07-2024

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