Non-Working Supervisor

• Promote a safe working environment and ensure compliance with the company’s H&S systems on-site, whilst demonstrating personal safety leadership.
• Carry out monthly inspections of work in progress of direct trade employees, that includes van stock checks including the condition of the plant and equipment. Complete regular inspections (HS02) of subcontractors and overview their systems and report any non-compliance.
• Management and leadership of the team through the application of good people management principles and practices.
• Surveying of multi-trade or complex orders/requests from clients and organising with the back office support the orders to subcontractors and suppliers for these works as directed.
• Quote small project/small works in line with agreed schedule of rates.
• Deliver works in line with client’s Service Level Agreements for responsive and project work, maintaining project programmes with regular communication to all internal and client stakeholders.
• Ensure all client complaints are dealt with and responded to in the client’s processes – work with Contract Manager to ensure complaints are closed out effectively.
• Assist in Call out Rota as escalation route.
• Carry out day-to-day supervision where necessary on complex or long-duration works.
• Ensure operatives working on contracts are correctly equipped, wearing a corporate uniform, displaying ID Badges, adhering to all RA’s, and working in the appropriate manner.
• Review resource with Contract Manager, identifying strengths and weaknesses along with training requirements for the team.
• Advise client and contract manager of any delays to programme/work completion.
• Check quality of work where required and report poor workmanship to Contract Manager.
• A trade relevant qualification or a background in 3 or more trades.
• Ensure that you comply with the company vehicle and mobile phone and tablet procedures, and report any defective working equipment to a supervisor.
• Excellent communication skills.
• In addition to the above, any duties your manager or the company require you to undertake.

• Resource Management– Coordinates people and materials to maximise productivity and efficiency.
• Safety– follows safe practice and demonstrates on-the-job behaviour.
• Communication – To communicate clearly and effectively with a diverse range of people; tailoring style to suit the audience and promote free-flowing communication.
• Team Work – Working effectively with others, as a team leader or team member, encouraging teamwork, and supporting others.
• Results Orientation – Demonstrating a commitment to achieve results against required standards.
• Planning & Organising – Ability to think ahead, plan, prioritise and schedule activities, along with monitoring and controlling outcomes.
• Problem Solving – The ability to identify issues, obstacles, and opportunities. The individual must also develop and implement effective solutions.
• Managing Change – Seeking ways to bring about improvements in the way that work is done. The individual must also accept new, innovative ways of doing tasks.
• Strategic Thinking – The ability to envisage and progress towards long-term objectives.
• Decision Making – The ability to analyse, define and justify options, and propose appropriate decisions.

• Formal technical qualification, such as NVQ, City and Guilds within trade background.
• Asbestos Awareness.
• Able to demonstrate a further skill set to support the multi-trade role.
• Experience within the FM industry.
• IT Skills (outlook, excel, word).
• Full UK driving license.

• Supervisory training: CITB site supervisor safety training.
• CSCS Card - Supervisor.

• 
  Being Authentic – Being open and honest and ensuring that everything is done with integrity. The individual must work within the team to solve the issue and find a solution.
• Valuing and Appreciating Everyone – The understanding that by having a diverse mix of skills, ideas and qualities, performance will be enhanced.
• Customer Plus – Satisfaction must be provided to everyone, whether that be internal or external. Customers are put first in everything that we do.
• People Realising their Potential – Encouraging others at being the best that they can be. The employee needs to be talented and has a range of skills and experience to achieve what is required and above.
• Delivering on Our Promises – Having the ability to listen, check expectations and agree on the commitment that is required, ensuring that this takes place.
• Providing a Safe and Happy Place to be – Ensuring that the environment that every individual is working in is a safe and enjoyable place to be.
• Living our Values – An individual has every right to be a value.
• Looking Forward – Identifying opportunities, threats and changes that require action.
• The Buzz – The ability to generate excitement, passion and pride within the workplace.
• Anything is Possible – ensuring that every opportunity and benefit is grasped by the company and by the individual.
• Ownership – Leading by example and setting high standards of conduct and behaviour within the business.
• Integrated Solutions – The involvement of everyone in problem-solving to ensure that individuals have freedom, flexibility and space to be innovative and inventive.
• Successful Relationships – The ability to create and maintain successful relationships, both internally and externally.

J Tomlinson began its journey in the 1950s, after being founded by the Tomlinson family as an electrical contracting business focused on commercial contracts. The business steadily expanded from its base at Beeston, near Nottingham, and by the 1980s had become a substantial regional mechanical and electrical contractor as a result of organic growth and the acquisition of a local mechanical company. In the 1990s, long-term owners David Adams and Steve Kirkland developed the company further to provide a complete range of building solutions and services. Today, J Tomlinson offers a fully integrated solution covering the whole building lifecycle from new build to refurbishment, repairs and maintenance, engineering services, renewable energy solutions, and facilities management. Working across the East Midlands, West Midlands, North East England, North West England and Yorkshire, our teams are fully committed to providing a highly professional and personalised service, tailored to customer’s needs. In 2019, the company registered a record turnover of £91.2 million and was named Contractor of the Year at the EEM Building Communities Awards and the East Midlands BRICKS Awards.