Network Support Engineer

Job content

We have an excellent opportunity for a Network, Server, and Infrastructure Support Engineer to join the team at one of the UK’s leading national children’s charities in a state of the art building in Newcastle under Lyme.

About the role
As a Network, Server, and Infrastructure Support Engineer, your responsibilities include:

• Installing, back-up, managing, monitoring, and updating all network switches, wireless access points, firewalls, and server & computer systems to meet the organization’s current and future requirements
• Monitoring infrastructure systems and identifying performance issues proactively.
• Working within strict time frames and elevating incidents within defined timeframes.
• Testing all changes to networks, hardware, software, and hosted applications.
• Catering to doing infrastructure coordination related to design and setup activities at different project stages.
• Working with various vendors and service providers to ensure a productive environment.

About the hours & rewards
This is a full time position, 37.5 hours per week with a competitive salary, 27 days holiday plus bank holidays – increasing further with service, lots of opportunity to learn and grow and to be part of something making a real difference in the world.

About you
As a Network, Server, and Infrastructure Support Engineer, you must have/be:

• Extensive networking experience, including VLANs, segregation, switches, stacked switches, firewalls, and WIFI
• CCNA network certification
• Solid technical background in a WINTEL environment, including infrastructure networks, hardware, software and telecommunications
• Knowledge of Microsoft Active Directory, DNS, DHCP
• Office 365, Azure AD, MABS / MAR, Cloud Migration
• Virtualization experience using Hyper-V
• Perform daily infrastructure checks to proactively monitor, log, troubleshoot, and resolve issues
• Proactive ability to identify trends to elevate incidents in accordance with standard protocols
• Ability to work in a team environment

About the charity
Our client is a national charity working to transform the lives of disabled children and their families, enabling them to challenge the barriers they face throughout childhood by providing practical and emotional support. They provide a state-of-the-art base for Charity therapies and an environment where ground-breaking research can be undertaken, potentially changing the way some disabilities are treated, affecting millions of people around the world.

The Charity is going through an exciting period of growth, and this is a fantastic opportunity to join a dynamic and fast-moving organisation at a time when it will attract national and international attention.

How to Apply
Please note that eRecruitSmart is advertising on behalf of the Hiring Company, and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. A full job specification will be sent to you on application.

You must reside in and have eligibility to work in the UK. Please note that only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!

Job Type: Full-time

Salary: £40,000.00-£50,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Newcastle-under-Lyme, Staffordshire: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Technical support: 1 year (preferred)

Work Location: In person

Application deadline: 06/09/2023
Reference ID: 13113
Expected start date: 06/09/2023