MSSP - FACILITIES

Job content

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
WE’RE HIRING - MULTI-SKILLED SERVICE PARTNER – FACILITIES OPERATIVE - FTC 6 MONTHS

ABOUT US:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

INGENUITY: EVERY DAY IS DIFFERENT, AND IN ALL THESE ACTIVITIES, WE’D ENCOURAGE YOU TO SHOW YOUR INGENUITY

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments.

We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

JOB TITLE: MULTI-SKILLED SERVICE PARTNER – FACILITIES OPERATIVE - FTC 6 MONTHS
REPORTS INTO: FACILITIES MANAGER

A multi-disciplinary role supporting the facilities management within three central London offices. Delivering day to day support to ensure the smooth running of our facilities service providing exceptional customer experience within our Client sites.

KEY RESPONSIBILITIES:
Support in the delivery of hard and soft services
Coordinating vendors and subcontractors on site
Working with contracted vendors for example, cleaning vendors
Conducting audits, assisting with issues and attending meetings
Delivering exceptional customer service both to internal and external clients
Giving appropriate and timely follow-ups to colleagues and customers in emails, task systems, social posts and face to face
Providing administrative support to the team on a daily basis
Conducting office tours for onsite visitors ensuring a positive experience
Managing in office supplies: ensuring repeat orders are placed and approved, stationery areas are kept tidy at all times and actioning Client requirements on stationery needs
Undertaking minor maintenance and repair works
Working as part of the multi-service team: supporting Events, Mailroom and Moves, Adds and Changes (MAC) where needed
Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors and vendors
Conducting risk assessments and following safety protocols
Providing back up support to the facilities manager on a day-to-day basis

WORKING LIFE:
On a daily basis you will be working across across three sites
The main business language spoken in our offices is English. Knowledge of English is essential
On occasion you may be required to work weekends or bank holidays, this will be arranged in advance and in accordance with the rota
The role will be structured on a shift basis over a 5-day week

ABOUT YOU:
You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise
You work collaboratively as part of a team to solve problems with professionalism and service focused approach
You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
You are open and have good communication skills
You strive for excellence in what you do and share ideas for improvement
You are familiar with computer equipment and programs (Word, Excel and Outlook)
You are adaptable to work to requests and projects that may vary from day to day
#LI-JA1

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!