Move-on Coordinator

Recruiting for a Move-on Coordinator to join our Homelessness and Complex Needs in Kensington and Chelsea!

GBP 24,000 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

The Move on Co-ordinator is responsible for managing and promoting Look Ahead’s move on pathway across the Heaney Hub service and more widely across the RBKC complex needs service and also ensuring there are regular activities across all of our services that will not only build on residents’ life skills but also enhance co-production within our services. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for resident. The post holder will also be responsible for sourcing funding for activities both internal an externally and working with residents across our services to ensure that the activities ran are done so in a co-produced way. This will also involve liaising with and establishing relationships with agencies outside of the organisation with whom we can form joint working relationships that will help with us developing life skills and enhancing the residents experience when it comes to co-produced activities available to participate in within our services.

The Move on Co-ordinator will establish and promote the Look Ahead co-production model and also actively promote the RBKC move on Pathway as a viable move on option to Look Ahead staff, residents and other stake holders such as local authorities and funders. The post holder will directly support new customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process.

The ideal candidate will have good knowledge of housing and homelessness law and have good knowledge on the importance of co-production and the benefits of working in a co-produced manner. They will be someone who thrives on working under pressure, is a good team player and can demonstrate excellent networking and partnership. They will have excellent communication skills (both verbal and written); will be good at using their initiative in researching complex housing cases and able to meet tight deadlines.

Key Responsibilities:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

• Is highly motivated and a self-starter
• Enjoys managing and motivating others
• Is confident with high levels of self-esteem
• Is respectful, articulate and sensitive in style of communication
• Is essentially customer–focused
• Is respectful, articulate and sensitive in style of communication
• Is able to advertise and promote activities in a way that will lead to engagement
• Is excellent at working with others and working in a co-produced way
• Is creative and able to put creative ideas into action
• Is naturally well organised and able take practical steps towards objectives
• Is passionate and enthusiastic about his/her career and job experiences
• Is motivated towards excellence and improvement of personal performance with a can do attitude
• Knowledge around co-production and the importance of it
• Knowledge and understanding of supported housing move on pathways
• Knowledge and experience of policy relating to Private Rented Sector
• Enjoys social interaction and the company of others, networks in local business community
• Ability to prioritise workload and work effectively in a high pressured environment
• Prefers working as part of a group or team
• Ability to work independently and use initiative
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

Essential:

• Has relevant sector work experience
• Demonstrable experience of supporting vulnerable adults with Learning Disabilities

Desirable:

• Other relevant professional memberships and/or specialist qualifications

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.