Manager, Global Contract Sales (m/f/d)

☞ Hach

View: 101

Update day: 07-05-2024

Location: York Yorkshire and the Humber

Category: Executive management Production / Operation

Industry: Environmental Services

Job type: Full-time

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Job content

The Manager of Global Contract Sales is a critical leader within Hach and a key member of the Commercial Service team. This position leads a highly talented team of Contract Sales associates in NA and EU to drive long-term commercial success for the services team. The position is responsible for continuing to grow service contracts revenue while executing to achieve sales targets and Key Performance Indicators (KPIs) by converting Hach hardware customers to services customers post sale. This position executes service strategy and works collaboratively with the Sales and Marketing teams to maximize the effectiveness of our overall service sales channels and deliver goals and objectives. This position can be 100% remote.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide leadership and drive cross-functional alignment to deliver company objectives, including but not limited to:

Leadership
  • Build and develop a highly engaged, high-performing, growth-oriented team using Danaher Development for Growth and Performance for Growth tools
  • Ensure the team is doing the rights things (focusing on the critical few) and doing things right (leveraging DBS and best demonstrated practices)
  • Motivate associates and promote engagement through clear, transparent communication, linking performance to service strategy and vision
  • Proactively support change management, problem resolution and continuous improvement, serving as a role model for innovation and transformation
Growth
  • Partner with Service Leadership team to implement sales strategies/plans to drive performance
  • Manage and measure performance by using KPI’s. Problem solve and institute countermeasures where appropriate to achieve goals
  • Drive sales results by guiding the team on sales process, forecasting and Funnel Management
  • Administer compensation and incentive programs in accordance with Hach’s Sales Compensation Manager
  • Directs the resolution of complex or unusual business problems by applying critical thinking and in-depth understanding of the service contract business
Critical Competencies:
  • Uses rigorous problem solving and root cause analysis to solve difficult or complex problems (Charts the course)
  • Continually searches for ways to increase customer satisfaction and defines new and better ways of exceeding customer expectations (Drives Innovation and Growth)
  • Utilizes the Growth, Lean, and Leadership tools; models behaviors of managing and measuring work, enhancing DBS culture (Leads through DBS)
  • Relentlessly builds organizational and people capabilities; develops future leaders, drives succession planning; builds the bench with diverse talent; imports and exports talent and holds people accountable for their performance. (Builds People, Teams and Organizations)
  • Models ethics and values, leading by example; words and actions are fully aligned; holds team accountable. (Acts with Integrity)
QUALIFICATIONS:
  • BA/BS in Business with 5+ Years’ experience with service contracts, renewals, and sales
  • Demonstrated analytical skills and solid business acumen
  • Development of reports utilizing Excel and experience in systems related to service including AS400, Oracle, Salesforce.com and Service Max
  • Ability to develop and deliver presentations to small and large audiences, including internal associates, external customers, and senior level leadership
  • Proven ability to utilize KPIs, goals, and objectives to drive positive change and growth
  • Ability to travel as necessary including international travel (25%)
The salary range for this role is 92K – 126K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

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Deadline: 21-06-2024

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