Maintenance Works Supervisor - Gloucester

Job content

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.
VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities.

Location: Gloucester, working at Imjin Barracks and Ashchurch
Full Time – Perm
Competitive + use of company vehicle

Key Purpose:
We have an exciting opportunity for a Works Supervisor to join our direct delivery team in Gloucester.
You’ll be joining a great direct delivery team of 19 people. Working alongside our Built Estate Manager (BEM) and our Service Delivery Manager (SDM), you’ll help manage day-to-day operations. You’ll be kept busy and need to be able to handle a varied workload. Emergencies are par for the course in facilities management, so we’re looking for someone who is flexible, adaptable and will remain calm under pressure. Whilst this is primarily an office-based role, there will be times when you’ll need to get your hands dirty, approximately a 70/30 split.

Personality and team fit are just as important as qualifications and experience. If you’re down to earth, with a sense of humour that will definitely put you in good stead, as will the ability to anticipate problems before they arise.

There are opportunities to learn and progress and the more willing you are the more we’ll give you. In addition to on-the-job training, each member of the team has a customized training plan, to help ensure there’s continuous improvement.
This is a pivotal role in the team and you’ll be assisting in the delivery of our contractual deliverables, ensuring the client is supported effectively.

This is predominantly an office-based job for an experienced works supervisor or an engineer looking to step up into a supervisory role.

Role Responsibilities:
Oversee day-to-day maintenance operations across multiple sites, including the delivery of reactive, PPM and remedial works, whilst ensuring the effective, compliant, and timely delivery of our KPIs.
Monitor job progress, highlighting to the SDM and BEM, if jobs are at risk of failing KPIs.
Oversee sub-contractors who carry out the installation and maintenance to our assets.
Scope and manage additional works i.e., remedials, obtain quotes from contractors, raise POs, order parts, hire equipment, etc. as required.
Ensure all H&S documentation i.e., RAMS, SOKHs, Work Permits, AP requests, etc. are present prior to work.
Maintain both electronic and hard copy files inc. inspection reports, certificates, etc. and update CAFM system accordingly.
Undertake emergency repairs as required.
Provide technical advice and support to the team, DIO and customer.
Act as back-up on call manager via telephone, approx. 1 in every 5 weeks (additional remuneration).
Support the SDM and BEM in investigating and resolving any complaints in a timely manner.

This role will see you spend 70% of your time being office based.

Essential Skills and Qualifications:
C&G Level 3 in a mechanical discipline
IOSH Managing Safely and/or NEBOSH General Certificate
Accredited First Aid Qualification
Understanding of JSP 375 (Safe Systems of Work)
Experience of working with SFG20 schedules
HVAC qualifications/experience
F-Gas qualification (desirable)
Knowledge of BMS/BEMS systems
SMSTS certified
Full UK Driving Licence

Please note, in order to be considered for this position, you must be able to obtain a Security Clearance (SC).

VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.