Lettings Administrator

☞ Roberts Webb Recruitment

View: 101

Update day: 01-06-2024

Location: Wirral North West

Category: Sales Executive management

Industry: Real Estate

Position: Entry level

Job type: Full-time

Loading ...

Job content

Lettings Administrator - £22,000 plus benefits and bonus Full-time, between Monday - Saturday Do you love working in the property industry where each day is different? Do you want to work for a friendly, and proactive team where you work closely and enjoy a collaborative environment? Are you able to build relationships with tenants and landlords, juggle admin and maintenance issues, as well as managing a busy diary? If so, please keep reading! Overview of role-To ensure the provision of service excellence at all times to both external and internal Customers.
  • To manage the company’s administration processes on all property management services following the initial take-on of Landlord properties
  • To fully safeguard the welfare of Tenant interests
  • To ensure full compliance with all administrative procedures Responsibilities Administration
  • Strong administration skills ensuring you are task orientated, IT competent and have a good eye for detail.
  • Answering the telephone and taking both Landlord and tenant enquiries
  • Deal with Landlord enquiries to appointment, making sure everything is set up
  • Fully manage the SME management system for all activity, ensuring detailed notes are recorded in the notes section. Properties
  • Check in all tenants to the properties within your portfolio making sure all legal paperwork is in place.
  • Deal with all maintenance issues arising from your property portfolio.
  • Property inspections must be diarised at 12 per week over 2 days within postcode areas and within a 3 to 4 month timescale.
  • Contact all Landlords within 24 hours of carrying out the inspection to inform of condition and gain consent to have contractors visit the property.
  • Carry out all check-out appointments at the property and agree any deposit deductions.
  • Aim to achieve all deposit deductions at the property check-out with signed agreement from the tenant. If prices needed from contractors, telephone them from the property to get a price or arrange for them to visit and be able to go back to the outgoing tenant within 48 hours. Service
  • Good interpersonal skills concentrating on building relationships with both landlords and tenants and contractors.
  • Basic sales skills with the ability to recognise and convert opportunities which will contribute towards the success of the business.
  • Notify Directors on any issues which breach Tenant contract conditions.
  • Resolve any issues that may arise from properties, taking responsibility to ensure that they are resolved in a timely fashion to the satisfaction of all parties.
  • Ensure the highest standards of service excellence to all external and internal customers at all times.
  • To provide cover for maintenance and application team when required Requirements
  • Ideally lettings or property experience
  • A UK driving license
  • Excellent communication skills
  • Organised and able to multi-task
  • Ability to work calmly when under pressure
  • Team Player 20 days holiday plus bank holidays and your birthday off, pension, healthcare after probation. Use of the pool car. Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role
    • Loading ...
    Loading ...

    Deadline: 16-07-2024

    Click to apply for free candidate

    Apply

    Report job
    Loading ...
    Loading ...

    SIMILAR JOBS

    Loading ...
    Loading ...