Learning and Development Coordinator

☞ Close Brothers

View: 105

Update day: 01-06-2024

Location: Doncaster Yorkshire and the Humber

Category: Human Resources

Industry: Financial Services

Position: Entry level

Job type: Full-time

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Job content

Overall SummaryJoin Close Brothers HR Team where you will support the Learning Business Partner to deliver the learning strategy across the Retail division. The Learning & Development Advisor’s role is engaged in delivering induction training and other short learning interventions approximately 30% of the time. Key responsibilities of the role include coordinating training interventions, administration, data processing, reporting and providing management information to support the Retail Learning & Development team. The role will also be required to work alongside the wider Learning & Development team on various projects or initiatives as and when required. The Learning & Development Advisor plays a key role in modelling the behaviours aligned to Close Brothers Values, and promoting a positive learning environment across Retail, that drives results.Responsibilities
  • Act as the key point of contact for L&D enquiries, ensuring fast turnaround of actions or escalating where appropriate in order to deliver an excellent colleague experience.
  • Schedule, facilitate and deliver the induction for new starters, liaising with subject matter experts, hiring managers, HR and trainers as required.
  • Deliver micro-learning interventions e.g. one hour learning sessions to colleagues as needed.
  • Schedule and co-ordinate the delivery of training, professional study and coaching - liaising with external providers, internal L&D colleagues and business colleagues as required, to ensure a timely and positive experience by all parties.
  • Monitor attendance, review and update the Learning Management Systems and Excel records to ensure all relevant training and other learning activities are tracked, completed and recorded, ensuring accurate data and MI is maintained and produced.
  • Update the budget tracker in real-time with invoices paid and report on actual budget expenditure against budget forecast to the Learning Business Partner.
WE WOULD LOVE TO HEAR FROM YOU IF:
  • Strong interpersonal skills with an ability to build relationships quickly.
  • Excellent team player skills and behaviours.
  • Demonstrable organisational and planning ability, with excellent attention to detail.
  • Competent data processor, delivering high levels of accuracy.
  • Ability to deliver work to a high standard whilst managing conflicting deadlines.
  • Strong written and verbal communication and presentation skills.
  • Confidence using MS office packages – particularly Excel, Outlook and PowerPoint.
  • Confidence using Learning Management Systems (LMS).
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:
  • Previous experience working within Learning and Development.
  • Forward thinking with a genuine interest in the latest learning and development practices.
  • CIPD qualified
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.
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Deadline: 16-07-2024

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