Technical Author

업무 설명서

Technical Author

Clevedon

£35000 - £38000

Our client based in Clevedon is looking for an experienced Technical Author To produce and maintain customer documentation for Clevedon produced Edwards products, in accordance with the house style and to Edwards quality standards. The customer documentation includes, but is not limited to, instruction manuals and parts manuals, as well as other manuals, addendums and safety labels, and is for the use of Edwards customers and personnel worldwide.

The candidate

• Must have previous Tech Author experience
• Qualified to degree or HNC/HND in mechanical or electromechanical engineering; appropriate time served apprenticeships or forces experience will be considered.
• Strong technical writing experience in an engineering environment, either employed by an engineering company or an agency. Must provide evidence of good authoring skills.
• Production of instruction manuals in a related or similar engineering field.
• Familiarity with manufacturing delivery environments and associated processes and terminology.
• Must have good I.T. skills, especially competence with software running on the Microsoft Windows operating system.
• A good working knowledge and recent use of Adobe Framemaker (V9 onwards) and Microsoft Office (2010 onwards) is essential, along with experience in writing in DITA XML.
• Must be able to accurately interpret mechanical drawings and electrical diagrams, and also data and instructions given by project engineers and technologists.
• Must be able to carry out editorial reviewing of work produced by peers.
• Must be able to follow processes as instructed by the Documentation Manager.

Additional beneficial skills

• Use of Microsoft SharePoint
• Experience of working in a Component Content Management System
• Experience of Simplified Technical English
• Familiarity with extracting images from CAD drawings and 3D models
• Illustration/graphic design/digital photography and photo editing, and the use of software such as Corel Draw and PhotoPaint
• Task analysis
• Content development

The role

The Technical Author should have an understanding of all aspects of the documentation lifecycle, working closely with team members and project subject matter experts, producing the highest quality documentation to ensure that up-to-date instruction manuals and other documentation is available to customers, Company service personnel and staff world-wide in printed and electronic formats.

Support all phases of the core documentation process:

• Information gathering and planning
• Content specification
• Content development and implementation
• Production
• Evaluation
• Convey technical ideas, concepts and procedures in clear, concise and accurate English.
• Manipulate text and images to create well-structured documentation that is easily absorbed by the target user.
• Establish correct terminology and use it consistently.
• Plan, research, write, and edit documents from conception to delivery.
• Gather information by studying existing technical content, interviewing subject matter experts and sometimes interacting with the product directly.
• Monitor related information sources and attend appropriate project meetings to determine and communicate requirements, priorities and dependencies.
• Adapt written and graphical communication styles to suit different target audiences.
• Create or commission photographs or illustrations.
• With the product Technical Authority, scrutinise, proof read and edit as necessary all documentation produced, to ensure complete accuracy of content and presentation prior to distribution.
• Where possible, testing content with users to refine and improve so their needs are met as effectively as possible.
• Reviewing the way the Company’s technical documents are compiled and produced, suggesting improvements and implementing agreed changes.
• Maintaining the accuracy of all technical publication databases/records by amending them as required.

ManH

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Proman recognises the value of a diverse workforce that reflects the multitude of different people in our society. We welcome applications from people of all backgrounds and characteristics including individuals with disabilities and those from BAME communities.