Credit Controller

작업 내용

Job Purpose:
Responsible for meeting individual cash collection and aged debt targets as well as assisting in the achievement of both team and departmental objectives.
Responsibilities:

• To achieve the monthly cash performance target. Reduce shortfalls and ensure dunning and late payer process is followed.
• Negotiation with customers to resolve outstanding issues and secure payment of overdue debt. Aged debt must be reduced in line with individual, team and departmental monthly targets.
• Timely identification and resolution of queries. This will involve liaison in person, by phone and written medium with internal and external customers at all levels.
• Monitor the ledger to identify customers reaching credit limit – obtain authorisation to exceed limit or secure payment to reduce balance.
• Provide Collections Manager and Sales Department with information on late payers and issues that may prevent trading.
• Take appropriate actions on unpaid accounts and preparing the legal paperwork for any accounts that need to be passed to the solicitors.
• Reconciliation of customer statements to produce a concise overview of the account for the customer.
• Ensure that all debts at document level of over 5K are fully documented and every effort is made to ensure that business risk is minimized.
• Actively communicate with and support both internal and external customers and represent Tech Data in a professional manner at all times.
• Ad hoc duties when required.

Knowledge Skills and Experience

• Previous experience in a Credit Collection/ Finance role is desirable but not essential
• Effective Communication
• Accountability
• Problem Solving
• Relationship Building
• Excellent Organisation Skills
• Negotiation Skills
• Commercial Awareness
• Prioritising
• SAP
• Excel, Outlook
• Distribution Industry experience is an advantage
• A desire to be ICM qualified/working towards ICM qualification

SALARY - £21,000 p.a. Job Purpose:
Responsible for meeting individual cash collection and aged debt targets as well as assisting in the achievement of both team and departmental objectives.
Responsibilities:

• To achieve the monthly cash performance target. Reduce shortfalls and ensure dunning and late payer process is followed.
• Negotiation with customers to resolve outstanding issues and secure payment of overdue debt. Aged debt must be reduced in line with individual, team and departmental monthly targets.
• Timely identification and resolution of queries. This will involve liaison in person, by phone and written medium with internal and external customers at all levels.
• Monitor the ledger to identify customers reaching credit limit – obtain authorisation to exceed limit or secure payment to reduce balance.
• Provide Collections Manager and Sales Department with information on late payers and issues that may prevent trading.
• Take appropriate actions on unpaid accounts and preparing the legal paperwork for any accounts that need to be passed to the solicitors.
• Reconciliation of customer statements to produce a concise overview of the account for the customer.
• Ensure that all debts at document level of over 5K are fully documented and every effort is made to ensure that business risk is minimized.
• Actively communicate with and support both internal and external customers and represent Tech Data in a professional manner at all times.
• Ad hoc duties when required.

Knowledge Skills and Experience

• Previous experience in a Credit Collection/ Finance role is desirable but not essential
• Effective Communication
• Accountability
• Problem Solving
• Relationship Building
• Excellent Organisation Skills
• Negotiation Skills
• Commercial Awareness
• Prioritising
• SAP
• Excel, Outlook
• Distribution Industry experience is an advantage
• A desire to be ICM qualified/working towards ICM qualification
  

Cultural Competency Requirements:

• Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
  
  

Join our team to connect the world with the power of technology!