Key Account Manager, eCommerce Europe

What you need to know

Linksys, a global leader in wireless networking products, a subsidiary of Foxconn Interconnect Technology (6088.HK) (“FIT”) and Fortinet (NASDAQ: FTNT), a global leader in broad, integrated and automated cybersecurity solutions announced a strategic alliance that involves a $75M investment with the intent to provide leading and next-generation router connectivity solutions to consumers and businesses worldwide.

As a result of this strategic alliance Linksys’ approved growth plan requires immediate strengthening of its European team. Our path forwards offer career defining opportunities. Come and join us!

What you’ll do

The Key Account Manager, eCommerce Europe is responsible for the Linksys eCommerce business. The individual is located in the UK and responsible for building successful, long term relationships with our key eCommerce partners across the European region and to build partnerships with major distributors, e-tailers and resellers to maintain and grow our eCommerce business. Establishing plans and strategies will expand the customer base and delivering sales leadership, working towards the achievement of maximum profitability and growth in line with company vision and values. The success of this role will be further reliant upon excellent communication skills, an analytical outlook and professional, confident manner.

How you’ll do it

• Responsible for overall growth plans on eCommerce platforms each European market, with a focus on sell-through and new product launch execution.

• Lead cross-functional teams to achieve these goals through combination of direct reports, dotted line reports, and local market functional partnerships.

• Responsible for sales and account management responsibilities in each European market.

• Provide weekly financial outlooks and accurate forecasts to the leadership team resulting in optimum performance

• Collaborate closely with local market teams on product launch, marketing, and promotional plans.

• Develop a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.

• Ensure client satisfaction and to secure long-term partnerships by taking overall responsibility for client relationship management, working closely with partners to maximise their margin opportunity, identifying and providing marketing opportunities and supporting plans whilst monitoring client satisfaction.

• Assist in the development and implementation of marketing plans as needed.

• Provide timely feedback to senior management regarding performance.

• Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.

• Maintain accurate records of all pricing, sales and marketing investments.

• Control expenses to meet budget guidelines.

• Ownership of Profit and Loss

What you’ll need

• Degree level education (Bachelor’s degree in Business Administration, Marketing, or Technology is highly desirable), or equivalent work experience.

• 5+ years of experience in solutions selling at senior level sales management within the Information and Communications Technology sector.

• Experience of managing teams of up to 4 in one or more countries combined with Profit and Loss and General Management responsibility for one or more countries.

• Strong understanding of customer and market dynamics and requirements.

• Developments in technology, a working knowledge of the market sector and the marketing mix.

• Willingness to travel and work in a global team of professionals.

• Proven knowledge of P&L and the ability to accurately forecast the business

What you’ve done

• 5+ years’ experience in a sales management role

• Industry or channel experience is required

• Proven ability to drive sales

• Ideally manage a larger team of Account Managers / Business Development Managers

Reporting Structure

• This role reports to: Sales Director Europe

• The roles that report to this position are (direct reports): Business Development Manager eCommerce UK (1)

• Total number of reports: 1

Essential competencies

Coping with pressures and setbacks

• Works productively in a high-pressure environment

• Keeps emotions under control during difficult situations

• Balances the demands of work life and personal life

• Maintains a positive outlook at work

• Handles criticism well and learns from it

• Coping with pressure and setbacks

Entrepreneurial and commercial thinking

• Keeps up to date with competitor information and market trends

• Identifies business opportunities for the organisation

• Demonstrates financial awareness

• Controls costs and thinks in terms of profit, loss and added value

Deciding and initiating action

• Makes prompt, clear decisions which may involve tough choices or considered risks

• Takes responsibility for actions, projects and people

• Takes initiative, acts with confidence and works under own direction

• Initiates and generates activity

Leading and supervising

• Provides other with a clear direction

• Sets appropriate standards to behaviour

• Delegates work appropriately and fairly

• Motivates and empowers others

• Provides staff with development opportunities and coaching

• Recruits staff of high calibre

Relating and networking

• Establishes good relationships with customers and staff

• Builds wide and effective networks of contacts inside and outside the organization

• Relates well to people at all levels

• Manage conflict

• Uses humour appropriately to enhance relationships with others

What you’re getting into

We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.

You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal.

Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.

We are committed to diversity. Belkin is an Equal Opportunity and Affirmative Action Employer M/F/D/V. We maintain a drug-free workplace.

All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice

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