IT Technician (Band 3 to 4)

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IT Technician Band 3 to 4 (dependent on knowledge & experience) full time permanent post

This post will be based in the Health Informatics Department at Chestnut View, Woodfield Park, Doncaster. The post holder will be required to travel throughout the Trust including to Rotherham, Doncaster and Scunthorpe.

The post holder will work closely with the Field Support Manager, Service Desk Manager and Technical Support Officers providing 1st and 2nd tier technical support which will involve updating and managing incidents within the IT Service Desk, Field, IT Clinics and Installation teams. The post holder will be responsible for investigating reported faults, maintaining communications and liaising with users to effect appropriate repairs and achieving a satisfactory conclusion to faults within designated timescales and quality of service standards. The post holder is also required to analyse IT problems and design, test, document and implement appropriate solutions.

The successful applicant will have will have the ability to deliver high quality IT Support with an excellent knowledge of desktop operating systems and software with the confidence and ability to effectively communicate complex information to users at all levels of the hierarchy and with differing skill sets.

Informal enquiries please contact Gary Holt gary.holt@nhs.net

We reserve the right to close down this advert early should there be a high number of applicants.

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If you have not received confirmation of an interview date within 6-8 weeks of your application, please assume on this occasion that you have been unsuccessful.

Rotherham Doncaster and South Humber NHS Foundation Trust is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and adults at risk as outlined in Working Together to Safeguard Children 2015 and Care Act 2014.

We are committed to recruiting candidates who share the commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment and periodically during their employment

DBS disclosures are mandatory before commencement of employment within the Trust. Therefore, if you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS clearance.

Safeguarding Policies for the Trust can be accessed via the document links.

The Trust is committed to equal opportunities in employment and welcomes applications from all sections of the community in order to maintain a workforce as diverse as the population it serves.

The first 6 months of employment with the Trust will be a probationary period which may be extended by the Trust for a further 6 months.