IT Support Apprentice

☞ QA Limited

View: 103

Update day: 01-06-2024

Location: Glenrothes Scotland

Category: Information Technology

Industry: Education

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Job content

Are you looking to kick start your career in IT? ITEK are looking for a bright individual with a strong interest in IT to join as an IT Support Apprentice.

You will complete an SCQF Level 6 IT Professional apprenticeship, and help within the IT support team.

You will quickly pick up the skills and knowledge needed to be successful in the role and will become a valued member of the the team.

If this role is of interest to you then apply below to express your interest.

What will I learn?

  • Log support calls that come through via phone or e-mail

  • Work with Help Desk team to handle day to day requests

  • Provide 1st Line support to existing client base

  • Use a wide range of tools to test/troubleshoot and analyse problems

  • Desktop and laptop set ups inc. cabling and general connectivity

  • Troubleshoot and analyse a wide variety of issues across a wide variety of software/hardware and office environments

What qualification or qualities are required?

  • An interest in IT and the desire to begin a career in the field of IT

  • Good communication skills

  • Ability to work effectively as part of a team and individually when required

  • Professional approach towards all aspects of work

  • Good time management, planning and organisational skills

Additional Benefits:

  • Monday - Friday role
  • Career progression can be discussed upon successful completion of the apprenticeship
    Supportive environment where a lot of IT knowledge can be shared
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Deadline: 16-07-2024

Click to apply for free candidate

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