IT Field Engineer

Job content

Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.

We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference.

We offer a large selection of benefits to our employees which can be found on our website, to encourage great employees to join us and maintain a healthy, happy workspace.

We are now recruiting for an IT Field Engineer.

The purpose of this department / team is to provide remote & onsite support and installations for small and medium enterprise customers, based in the South of England. This will include troubleshooting, installation, and project management of varying sizes of customers and enterprises across various sectors.

Main duties of this role are:

• Travel to customer’s sites and provide support and/or installation services for a wide-ranging set of IT infrastructures

• Undertake onsite surveys and audits for a range of solutions (networking, server, wireless, cabling)

• Update & manage customer documentation

• Work with project managers to deliver onsite projects

• Provide onsite project management and leadership for larger IT installation projects

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

We welcome all applications and if you struggle to apply online, please contact us for a chat or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in our offices.

Job Types: Full-time, Permanent

Salary: £32,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Paid volunteer time
• Profit sharing
• Referral programme
• Store discount

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Work Location: On the road