IT Desktop Support Technician

☞ Adecco UK

View: 103

Update day: 01-06-2024

Location: Poole South West

Category: Information Technology

Industry: Human Resources Staffing

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Job content

Adecco Recruitment are working in partnership with Sunseeker International and are currently recruiting for an IT Desktop Support Technician to join their busy teams based in Poole.

Sunseeker International is a global icon in the manufacture of luxury motor yachts, building market leading products since 1967.

Based and manufactured in Poole, Sunseeker is one of Dorset’s largest private employers and is represented on every continent by a global network of distributors. Never settling for second best, it’s this spirit of excellence that has driven Sunseeker to its leading position in the marine industry today.


The Job

The IT Desktop Support Technician will provide front-line support to end users on various technical issues and problems relating to hardware, software and peripherals. The successful candidate will require an aptitude for following a methodical approach to desktop deployment and asset management working in conjunction with the service desk. The role will require a hands on approach and will require traveling between sites.


Example Responsibilities include:

  • Logging service desk requests, taking ownership of, and working pro-actively on support queries as part of the service desk

  • Installing, configuring and supporting computer hardware, operating systems and applications according to the IT department business standards

  • Troubleshoot hardware and software issues in person, remotely and via phone

  • Assist personnel with installation, configuration and ongoing usability of system hardware and software

  • Liaising with external suppliers to resolve technical faults and repairs of equipment

  • Ensure Documentation and service desk notes are kept up-to-date and accurate

  • Provide maintenance to ensure good performance of systems

  • Responsible for maintaining the IT build area and ensuring stock is monitored and reported to the service desk

The ideal candidate:



  • Has experience supporting Windows Operating Systems and Network Infrastructure

  • Has an understanding of Microsoft Office Applications, TCP/IP, DNS and DHCP and Apple smartphones

  • Is able to make sound and logical judgments

  • Has a strong customer service orientation



Competitive Salary to be discussed on registration

Working hours

Monday to Friday, 8am to 5pm


What Next

If you are the candidate we are looking for or are interested to discuss this role or other live vacancies, please do not hesitate to email us on 01202 202810 or

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunity Employer.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Thomas Jacques
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Deadline: 16-07-2024

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