Investment Operations Administrator

Duration: Permanent

Location: Liverpool City Centre / Office based

Sector: Accounts & Finance / Financial Services

Do you have Strong Administration skills from within a professional services environment and are seeking a role within Financial Services? If so, please read on:

A highly regarded and well-established Wealth Management / Pensions business based in the heart of Liverpool are looking to recruit an ambitious and career focused Investment Operations Administrator who has a keen interest in moving into financial services.

This role is responsible for all aspects of investment administration. This includes processing new business, ISA transfers, servicing requests, fee calculations and withdrawals. Also responsible for ensuring a timely, pro-active and high-quality service is provided to clients at all times.

Extensive benefits list, negotiable salary and the opportunity to study is available with this role

Core Responsibilities:

To ensure the full investment administration lifecycle is delivered in accordance with our terms & conditions, internal procedures and within the relevant regulatory framework.

Accurately process new business, monitoring progress through to completion, monitoring receipt of funds and initial fees

Banking and allocation of client money, ensuring FCA regulatory requirements are met.

Liaising with ceding ISA scheme providers to request ISA transfer monies, ensuring all relevant information is obtained.

Accurately process investment/disinvestment instructions relating to new business, additional investments, reallocations and withdrawals.

Undertake all aspects of general investment and ISA administration.

Complete fee and other complex calculations.

Provide a timely, pro-active and high quality service to clients at all times.

Assist with investigation of complex cases.

Assist with collating information for regulatory reporting.

Handle both written and telephone enquiries from clients, advisers and 3rd party service providers.

Identify and report risks and breaches.

Process complaints.

Liaise closely with other teams within Wealth at work and with 3rd party service providers.

General administrative duties e.g. photocopying, scanning, filing.

Any other operational duties as required.

Essential Skills/ experience required

Proven administration skills within a professional services environment

Excellent communication skills both written and verbal.

Proficient in Microsoft packages – Excel, Word, and Outlook.

Good time management skills with the ability to prioritise workloads and deal with urgent issues that arise.

Team orientated with a flexible approach to work

Desirable skills/experience

CISI Investment Operations Certificate or equivalent

Experience of relevant investment administration.

Experience of Pensions administration

Good understanding of investment processes and discretionary investment management, including a knowledge of ISAs.

Knowledge of the regulatory requirements relating to investments.

PLEASE NOT THIS ROLE IS FULLY OFFICE BASED

Apply:

Contact: Julie O’Leary

julie@ppassociates-rec.co.uk

07710099621