Investigations and Compliance manager

☞ OFGEM

View: 106

Update day: 07-05-2024

Location: London

Category: Finance / Bank / Stock

Industry: Government Public Administration

Salary: £30,950 - £39,779 a year

Loading ...

Job content

Summary

Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. We are playing a vital part in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you’ll be playing your part in creating new energy solutions that are great for customers, and great for the environment.

E-Serve is our delivery arm, and manages a number of high profile environmental programmes. It’s a fast-paced and dynamic place to work, and you can expect to be involved in ground-breaking work. Our flexible working career opportunities are incredibly varied, so we are com-mitted to recruiting talented people from a diverse range of professional and personal backgrounds – bringing different perspectives and experiences to our work.

This role will lead on counter fraud and compliance investigations across a number of our high profile energy schemes – this will involve working with energy customers and energy suppliers, depending on the nature of the scheme. Making effective use of data and intelligence will be an essential part of this work – identifying omissions or anomalies in data and investigating further. Where issues of fraud or non-compliance are identified you’ll consider further actions to be taken, escalating more serious issues as required. You’ll contribute to regular reporting on the prevalence of fraud and non-compliance, and you’ll also be encouraged to take the initiative in pursuing any opportunities to improve our effectiveness across this area of our work.

We expect that you’ll already have professional experience in prevention, detection or investigation of fraud and you’ll be accustomed to interpreting and applying relevant legislation and policy. You’ll need good numerical and data skills, supported by a keen eye for detail and a knack for spotting when things aren’t quite right. Good IT skills are important, with particular expertise in the use of databases and spreadsheets, as well as the design of data analytic tools. And you should have good all-round communication skills (in writing and in person) that enable you to work effectively with a wide range of stakeholders.

Job description

Eserve is part of the delivery directorate of Ofgem and works on the administration and delivery of Environmental and Social schemes. We operate under 3 hubs – Operations, Policy, and Assurance. This role sits within the Assurance Hub. The Investigations and Compliance Manager role within the Hub are expected to be adaptive in providing support to meet the needs of the Hub.

The role will be responsible for a team to carry out counter fraud and compliance investigations across Ofgem E-Serve schemes and associated activities, which may include:
• Energy Companies Obligation (supplier compliance role);
• Warm Home Discount (supplier compliance role);
• Renewables Obligation (supplier compliance & participant compliance roles);
• Feed-in Tariff (supplier compliance & participant compliance roles);
• Renewable Heat Incentives (participant compliance roles)

To conduct analysis into counter fraud and non-compliance activity across Ofgem E-Serve schemes, to further increase our detection capability. This will include managing intelligence and data.

To develop and implement fraud and non-compliance prevention strategies and data analysis practices and procedures for the schemes and to investigate possible instances of scheme abuse. To work on the continuous improvement of data analysis, including increasing the automation of reporting and trend analysis.

To identity, manage and mitigate fraud risks on the schemes.

Responsibilities

Responsibilities will vary depending on the needs of the Hub but may include:
• Detect and investigate fraud and non-compliance issues and consider further actions on scheme participants as appropriate
• Conduct analysis into counter fraud and non-compliance activity across Ofgem E-Serve schemes. •
To maintain the scheme(s) fraud prevention strategy and counter fraud business plan.
• Continuous improvement of data analysis and reporting
• To report any areas or instances of concern regarding fraud activities to senior management

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Leadership
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Please refer to candidate pack for details.

Benefits

Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘supporting statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :
Cheryl Stobo

Email :
recruitment@ofgem.gov.uk


Recruitment team :

Email :
recruitment@ofgem.gov.uk
Loading ...
Loading ...

Deadline: 21-06-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...