Internal Technical Support
View: 105
Update day: 11-06-2024
Location: Eastleigh South East
Category: Information Technology
Industry:
Job content
As part of our continued expansion, Sirus are recruiting for an IT & Telecommunications Engineer.
KEY RESPONSIBILITIES:
- Provide support to customers via telephone and email
- Diagnose customers’ problems
- Answer customer queries
- Report and track faults through our wholesale suppliers
- Keep customers up to date at all times
- Remote diagnostics
- Installation and Commissioning of hosted telephony systems
DOES THIS SOUND LIKE YOU?
- General interest in technology and customer support
- Positive attitude
- Desire to be trained in new skills
- Good communication skills, both written and verbal
- Proactive nature
- Ability to work well under pressure
We are committed to fully training competent and enthusiastic candidates who may not have any direct experience, making this the perfect role for anyone looking to get into the Telecoms industry. It’s an exciting opportunity to develop an IT career within a fast-moving and progressive company!
Email your CV to recruitment@sirus-telecom.co.uk if you’re interested
Deadline: 26-07-2024
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