Internal Sales - Yate (Package to £30k equivalent - reduced pro rata, DoE)

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer, healthier and more sustainable.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France, to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operates more than 800 laboratories. In 2020, Eurofins generated total revenues of EUR € 5.4 billion and has been among the best-performing stocks in Europe over the past 20 years.

As part of the global Eurofins E&E group, Eurofins York Ltd is a leading international provider of regulatory compliance services and calibrations to the manufacturing and electronics industry.

Based in Yate and re-advertised due to an internal promotion, we are looking for a part time Internal Sales Person to support our Sales and Management teams, providing excellent customer account management and on-going world class customer care.

The position is offered as 0.6FTE (22.5 hrs per week) spread over 5 days ideally.

You will be required to build close working relationships with Business Development and Laboratory Managers in Eurofins York and the wider Eurofins Group and to quickly gain knowledge and understanding of Eurofins E&E services and how they meet customer needs.

Main responsibilities (this is not an exhaustive list):

To assist in the implementation of this role within Eurofins E&E by development of the following:

• To engage customers during testing programs in Eurofins E&E Laboratories in order to promote the relationship and determine future business opportunities
• Build business relationship with and develop Key Accounts as specified
• To organise, update and coordinate the internal RFQ process within the company using appropriate systems, databases and CRMs
• To submit appropriate Proposals / Quotations for existing services to existing customers
• To proactively follow up submitted proposals to existing customers
• To follow, develop and streamline the company enquiry/quoting process
• To work in tandem with and complimentary to BDMs and operations staff to meet company goals and provide high quality customer service
• To receive and acknowledge POs and liaise with operations staff for scheduling projects
• Liaise with the lab manager to coordinate sales projections to the UK group sales manager
• To record and input as necessary all activities, actions, meetings, proposals into the company CRM and maintain an appropriate “dashboard” as directed
• To co-ordinate sales projections and reports inside and outside of the company CRM in tandem with the laboratory manager
• Support the marketing department in the implementation of the marketing strategy (regional and national as required)

You will have significant experience (5 years +) of conducting B2B customer interactions and as a result will have a confident, articulate, professional, assertive, convincing and friendly telephone manner. In addition to this you will be highly organised and possess many of the following:

• Strong knowledge of IT (MS Word, Excel, Hubspot)
• Working knowledge of ISO 17025 or ISO 9000 quality system (desirable)
• Negotiation and influencing skills
• Excellent personal organisation skills and time management skills
• Ability to communicate with technical specialists and non-specialists alike
• Project management skills
• Flexible approach to work
• Self-motivated with strong drive and ambition
• Professional and confidential approach
• Being responsible for own actions and taking proactive ownership of projects,
• Actively working in, and communicating with, a small team
• Reliability

Join the Eurofins team and benefit from

• Competitive salary
• Contributory defined contribution Pension
• An impressive array of employee benefits
• Professional development & recognition opportunities
• Pleasant working location, with occasional travel within the UK.

Start date:Immediate

Hours:22.5 hours per week to be discussed

Interview process:Phone call followed by face to face interview.