Internal Sales Team Manager

☞ Aspire Cambridge Ltd

View: 107

Update day: 07-05-2024

Location: Coleshill West Midlands

Category: Sales Executive management

Industry: Automotive Computer Software

Position: Mid-Senior level

Job type: Full-time

Salary: £25,000/yr - £30,000/yr

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Job content

Aspire Cambridge are recruiting for an Internal Sales Team Manager on behalf of our client in Coleshill, Warwickshire.

Start: Immediate

Hours: Mon to Fri 9am to 5pm

Location: Coleshill, Warwickshire

Salary: £25,000 to £30,000

Main Responsibilities of the role:

  • Lead, develop and expand the internal sales team.
  • Develop new business for the Company via the telephone.
  • Work closely with marketing to develop campaigns to drive leads to the internal sales team.
  • Engage with new customers to understand needs and requirements and map these into the product/service on offer.
  • Qualify new sales prospects.
  • Oversee the Generation of sales leads for other parts of the business such as field sales.
  • Manage team KPI’s, call volumes and quality.
  • Team management – setting of goals, monitoring performance, coaching and mentoring, personal development and training, disciplinary action, recruitment etc.
  • Management reporting – production of daily/weekly/monthly call statistics for management reporting purposes.

Requirements:

  • Substantial experience of working in a targeted telesales/telemarketing environment is essential some of which needs to be gained at team lead level
  • Capable of working to a scripted dialogue
  • Comfortable working to KPI’s and sales targets
  • Strong in objection handing and getting through to the decision maker
  • Excellent customer service skills – both written and verbal
  • Good attention to detail - making sure all calls are logged on Company CRM and followed through
  • Competent user of Microsoft Office – especially Excel for reporting
  • Strong people manager capable of developing and supporting the team

This role requires screening in the below areas:

  • 2 years of satisfactory Employment/Education References
  • Pre-Employment Credit Check
  • Basic Disclosure

If you are interested in this position, feel you have the relevant experience and skills and would like to apply, please call our team now on 01223 855440 or apply online.

Our client is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Aspire Cambridge is acting as an Employment Agency in regards to this Permanent opportunity.

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Deadline: 21-06-2024

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