Inpatient Booking Clerk
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Update day: 11-06-2024
Location: Washington North East
Category: IT - Hardware / Networking IT - Software Information Technology
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Inpatients Bookings Clerk | Administration | Permanent | Full Time | Washington
Spire Washington is currently looking for someone with previous experience in customer service and administration to join us as an Inpatients Bookings Clerk.
The role is full time and the hours will be work on a rota basis between 8 am to 8 pm – Monday to Friday.
Please apply if you can commit to this.
Duties and responsibilities
- Face to face liaison with patients and consultants as a first point of contact in the hospital (face to face or via the telephone), providing information where requested and booking inpatient appointments.
- Maintain an efficient admissions booking system for all in-patients and day-case patients.
- Communicate any relevant information regarding the patients’ stay to the appropriate hospital department eg. Wards, Theatre, Discharge Liaison, Consultants, Finance / Pre-admission.
- Add or cancel bookings as requested by Consultants or patients and notify all relevant hospital departments.
- With colleagues in the In-patient Booking Office, provide a “help deskâ€� service for patients’ with medical and other pre-admission queries.
- Liaise with patients and all other hospital departments to ensure full and accurate communication and organisation regarding the patients’ admission and stay in Spire Washington Hospital.
Who we’re looking for
- Someone who is highly organised and accurate and works well to tight deadlines
- Experience working in a similar environment would be beneficial but by no means necessary as full training will be provided
- Must be a good communicator and have good computer literacy
- Someone who works well as part of a team
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it’s more than just treating patients; it’s about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
About the Team: At Spire Washington Hospital, we’re a leading provider of private hospital treatments for our patients across the North East. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare.
Deadline: 26-07-2024
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