Infrastructure deployment lead

Job content

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for.

About This Role

This is an essential role responsible for managing the deployment of infrastructure, to both the live and test environments (UK/Globally). Working in conjunction with the platform, test, design and accommodation teams as required.

As a member of the team you will be required to support the physical deployment of infrastructure in the UK and globally as required. The role will require engagement with field services (both BT and 3rd party), Operational support teams and the test engineers to deliver infrastructure to agreed timescales. Maintenance of high-quality documentations and standards in physical infrastructure engineering is a key job standard.

The role will require basic skills in design and equipment basic configuration. Maintaining SC security clearance is require to support a number of the key Cloud Communications Core platforms.

You will own and manage all associated risks providing robust mitigations.

You’ll Have The Following Responsibilities

• Responsibility for defining, documenting, planning and executing small scale projects or one or more of the programme deliverables.
• Owns and maintains the project deployment plan to ensure accuracy of data, monitoring timescales, resources, speed and cost.
• Responsibility for all project and change control processes and procedures with project partners.
• Identifies and escalates issues and risks to the success of the project programme and monitors wider risk management processes.
• Facilitates effective working relationships with members of programme team to ensure timely inputs and develops effective business and customer relationships to hand problems and issues.
• Supports a component of a technical project, requiring management of a limited degree of risk or business impact.
• Reviews own work and peers’ outputs to contribute to identify and flag errors or potential issues.
• Supports the identification and resolution of issues and defects to ensure delivery to required standard.
• Assists with planning and monitoring of all activities, from scoping to live, to ensure agreed scope and benefits are delivered in a contained project.
• Develops working relationships and communicates with a range of project stakeholders across teams to ensure actions completed, progress updated and impacts on other components managed.
  

You’ll Have The Following Skills & Experience

• Customer excellence - You own customer issues and anticipate their needs. You diagnose and resolve problems on time and coach others to provide exceptional end-to-end service.
• Engineering excellence - You use advanced knowledge of engineering so that you or your team can safely build, monitor, upgrade and repair networks, services, infrastructure and products. You contribute to a zero harm culture.
• Improvement focus - You question and challenge the way things are done and work with others to make improvements. You build your understanding of the end to end processes to which your own role and the wider team contributes.
• Governance and compliance - You keep your knowledge up to date on internal and external regulatory standards, legal requirements and principles. You make sure our business is compliant and demonstrate an understanding of our exposure to risk.
• Operational excellence - You identify what resources will be required to deliver operational activities. You organise the right resources to maximise operational performance and add value, escalating requirements in non-standard situations to maintain exceptional results and service.
• Systems thinking - You work across teams to identify links between structure, people, process and technology to make sure we succeed. You know when to look at the big picture and gather new perspectives.
• Be agile - You use your knowledge of best practice to collaborate with peers across the business in different ways.
  

Experience you would be expected to have

• Worked alongside colleagues/led team through a period of intense stress and pressure [Preferred]
• Developed quotes /business cases and ways to avoid costs [Mandatory]
• Used knowledge of the business to sell, negotiate or persuade [Preferred]
• Suggested cost savings to assist budgets [Preferred]
• Handled office politics/disagreements whist maintaining personal integrity [Preferred]
• Advocating and applying technology where it has not been used previously . [Preferred]
• Developed an internal network of strong working relationships you can call on to assist with your role [Preferred]
• Tackled process/policy obstacles to delivery . [Mandatory]
• Delivered results when the deliverables were unclear . [Mandatory]
  

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Option to join the Healthcare Cash Plan
• Pension scheme
• Shares Plan
• Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.
• Discounted BT products
  

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How To Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes - you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Key skill

• Good working knowledge of BT infrastructure engineering practices.
• An understanding of BT systems, eg. PACS, EDR, ISOS, Clarity.
• Flexible attitude and willingness to work at different locations (occasionally overseas) often at short notice (full driving license required).
• Comfortable working with limited supervision and willing to learn changing technology
• Willing to undertake any duty the team is required to complete (the team complete a variety of different engineering functions)
  

The successful candidate will be required to carry out Network Engineering tasks, installation of cabinets, installation of equipment, cabling activities, working at height and working in confined spaces.

Job function

Design and delivery

Main location

UK & Ireland-United Kingdom-Suffolk-Ipswich

Other Locations

UK & Ireland-United Kingdom-West Midlands-Wolverhampton, UK & Ireland-United Kingdom-Lancashire-Manchester

Schedule

Full-time

Working pattern

Standard

Salary

24500 - 47500 With Benefits

Closing date

Jul 22, 2021, 5:59:00 PM