Cloud Optimisation Manager

Job content

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

About This Role

You will be a part of the Public Cloud Engineering team. The team are the custodians of BT’s public cloud service offering and spearhead the deployment of public cloud services within BT.

The team is responsible for developing, deploying, and supporting the Cloud Infrastructure - a set of standardised services, security controls, and Cloud adoption patterns. The team build Cloud “product lines” to meet the features of application tenants. The team provides consultation services supporting and advancing Cloud services’ adoption of solutions supporting our customer-facing units.

Would you like to be part of this team focused on working with engineering teams and other stakeholders to ensure they are leveraging the full economic potential of Cloud through sound cloud financial management?

Would you want to use both financial and technical acumen to collaborate across multiple business owners to help drive successful IT transformation and adoption using the Public Cloud?

Cost and operational effectiveness to support the adoption of new technologies is key to accelerating the business and technological benefits of the Cloud. As the model for cloud consumption is different to traditional IT, paying as we go in most cases. We need to explain the value proposition of such a model to all our stakeholders, ensure there is minimal to no wastage and keep optimising our usage to maximise value for BT.

You’ll Have The Following Responsibilities

To succeed you will be able to easily shift between macro and micro lenses while delivering strategic and tactical activities. You should have a natural analytical way of thinking, diving deep into a problem, product and process and be able to explain difficult concepts to both tech and non-tech users.

Additionally you will have a proven ability to learn quickly, distil complex scenarios into easily understandable synopses and communicate clearly in both written and verbal form.

Your responsibilities will include:

• Will manage a team of operational specialists and will drive new ways of working including devolved responsibilities but also centralized cloud service management (co-creation with users, persona creation, journey mapping)
• Will lead squad(s) to operate our cloud platforms 24x7 which covers operational support, change management and the teams will be responsible for 1st line, 2nd line operations including on call management to support services outside of normal business hours
• In-life operation of Cloud Platforms that is focused on high levels of quality services across all our IT consumption of public cloud
• Will lead the definition of OKRs for their squads working across the tribe and into value streams under simplify.
• Will manage the Operating model for on call and support structures to support the public cloud functions.
• Will manage a team that will build integrations between the public cloud platform providers and our strategic monitoring toolsets – for example Autofix, Service Now or other tools being provided through Mobius (e.g Slack, Teams).
• Will manage supplier/partner resources to operate the shared services offered by public cloud
• Will manage a schedule of activities –scheduled pen testing and its analysis, operating any fixed static workload
• Will manage quarterly reviews such as a schedule of well architected review with application teams and the Cloud Vendor and the teams consuming cloud
• Ability to conduct time and motion study and use statistical and operation management techniques to improve business process flows using the right tools
• Manage critical relationships with internal and external technology partners (AWS / Google / Azure) and their impacts across BT’s Cloud portfolio to key business and technology stakeholders
• Create and develop regular communication mechanisms
  

You’ll Have The Following Skills & Experience

• Project and or portfolio management
• Proven capability of working with and presenting to senior executives
• Excellent communication skills, often being able to compromise but draw out risks and constraints associated with solutions but also communicate with a wide audience of stakeholders up to ‘B’ level
• Have experience working as a part of a team using agile methodologies
• Knowledge of business models, business lines, products and service delivery within BT
• Ability to effectively articulate matters with low degree of complexity through both verbal and written media
• Ability to manage time effectively
• Exhibits sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data driven analyses, and influencing results
• You should also hold or be preparing for any Cloud certification
• Demonstrable experience guiding Engineer and Product or Operations teams.
• Superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate for Cloud to internal parties with the ability to identify risks and constraints.
• 3+ years of experience working cross functionally with tech and non-tech teams.
• 3+ years of business development and IT management or IT Finance experience.
• 2+ years of experience management consulting, IT transformation consulting, product management, program management and/or business process design experience
• 2+ Years of experience working with cost management.
• Experienced at working with large data sets, with a familiarity of IT transformation within large organizations and working directly within the executive suite.
• Experience of financial management and delivery of improved financial performance.
• Strategic capability and commercial awareness.
• Collaborative approach to problem solving.
• A track record of delivering process simplification and improvement.
• Hands on experience managing AWS/GCP/Azure Cost Functionalities highly desired.
  

Benefits

• 15% bonus
• Car allowance
• Healthcare
• 25 days annual leave
• Flexible benefits - additional holiday, cycle to work schemes, discounted BT products
  

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How To Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes - you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Job Function

Architecture and solution design

Main location

UK & Ireland-United Kingdom-West Midlands-Birmingham

Schedule

Full-time

Working pattern

Standard

Salary

Competitive with great benefits

Closing date

Jul 8, 2021, 5:59:00 PM