Implementation Adviser

Job Description:

Job Title: Implementation Adviser

Corporate Title:Officer

Location: Chester

Role Description:

Here at our Chester office we’re currently seeking an Implementation Advisor to join our rapidly expanding Treasury Services team. Working with our varied multi-national client base you’ll provide day-to-day account servicing and management, resolving inquiries, managing the coordinated response and resolution of complex issues, and building solid and profitable relationships.

Whether you’re already working within Treasury Management or have had exposure to electronic operational cash management - if you’re a client focused professional looking to develop a career in banking then we’d love to hear from you. We’re particularly interested in those with strong stakeholder management skills and who are used to working in a fast-paced environment.

In return we not only offer the training and support you’d expect from a leading global bank but also the opportunity to grow your career right here in Chester. With exposure to a variety of financial products and the continued year-on-year growth of the team, we can offer excellent mobility and development.

Core Skills:

• Project managing the implementation of treasury solutions with new and existing clients to Bank of America - covering core product solutions / service offerings
• Working in partnership with the client to create and agree an implementation delivery timeline, clearly communicate the project status; identify issues, resolution steps and deadlines
• Coordinating with internal Business Partners as necessary
• Attending conference calls where specific cash management and client knowledge will assist with the execution of the solution
• Providing support and guidance to Sales Officers where required/requested during the sales process
• Being able to demonstrate strong experience with client facing roles, both orally and written, preferably within a similar client servicing function.
• Experience dealing with corporate clients at all levels in a positive and professional manner, with the ability to work under pressure
• Experience in Treasury Management products
• Project management/process coordination experience concentrating on cash management solutions for corporate organisations, including exposure to elements such as electronic payments, SWIFT messaging, BACS, CHAPS, Foreign Exchange (FX) and Money Markets (MM)
• Self-motivating, flexible, proactive; excellent team player and able to work independent of direct supervision
• Problem solving/analytical and organizational skills
• General PC, Windows and Excel Knowledge

Bank of America:

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

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