Identity Technical Specialist

Job content

At M&G our purpose is tohelp people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we’re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.The Identity Technical Specialist will be responsible for contributing to the development and delivery of a robust Identity service and associated controls within the Enterprise Security Identity & Access Management team.The role holder will ensure that M&G is effectively managing Identity services in line with associated Standards, Policies and Controls. The role holder will have extensive experience in the delivery of Identity services such as Identity Governance & Access, Authentication, Privileged Access Management and Directory services.The role-holder will ensure the secure and stable delivery of the Identity services for which they are responsible, as directed by the Identity Service Lead. This shall include, but is not limited to, Providing SME input to strategy and related change and improvement programmes, Delivery of service against KPIs, Operation and evidence of audit controls, overseeing delivery of remedial activity arising from audit and assurance activities, Continuous Service Improvement.This role requires strong technical skills in the relevant Identity specialities, therefore extensive knowledge and prior hands-on experience will be key to the success of the role.Purpose statements:The individual will be expected to carry out some or all of the following as directed by the Identity Service LeadBAU Service

• Work collaboratively with other Identity functions, as well as the wider Enterprise Security and M&G organisational teams, to ensure the secure and stable delivery of Identity related to one or more of the following services:
• Privileged Access Management (CyberArk, Azure PIM)
• Authentication Services (MFA, SSO, Federation)
• Directory Management (AD, Azure AD)
• Identity Management (SailPoint IdentityIQ)
• Access Management (Access Provisioning/Conditional Access)
• Identity Controls & Assurance
• Conditional Access
• SailPoint File Access Manager
• Delinea Access Manager
• AADC / ADFS / AAS Pass-through Agent
• Azure AD Password Protection
• Ensure the consistent delivery of function against KPIs.
• Escalate any potential issues or risks to the appropriate Identity Service Lead.
  
  
Controls

• Operation of controls appropriate to the Identity service for which they are responsible, including but not limited to AAF and Financial Reporting interim / annual attestations.
• Ensuring ongoing progression and alignment to Identity related standards.
• Identify opportunities for security controls optimisation in line with emerging threats internally and externally. Support identification of appropriate, fit for purpose and cost-effective control solutions, and adopting new security technologies to support effective and efficient management of risk and controls.
  
  
Management Information

• Assist in the provision of key service metrics as instructed by the Identity Service Lead
  
  
Technical Expertise

• As a member of the Enterprise Security Identity Team, contribute to the overall strategic and operational management of Identity, as required.
• Exceptional technical skills. Act as subject matter expert for Identity matters; educating colleagues, sharing knowledge and embedding good practice for the benefit of M&G.
• Develop the team’s capabilities through continuous service improvement.
  
  
Stakeholder Management

• Build and maintain an active network of contacts, both internally in the M&G Plc organisation, and externally in the security industry, actively participating in information exchanges on a formal and informal basis.
• Influence leaders in the organisation to committee to the minimum Identity related Security standards.
• Input to the development of and implement policies, standards and guidelines related to Identity that align to business objectives.
  
  
Pursuing Goals

• Seeks learning opportunities beyond current requirements.
• Sets challenging goals and standards of excellence beyond current job.
• Actively pursues personal and technical self-development and seeks challenging assignments.
  
  
Experience/Capabilities Statements

• Significant technical knowledge and strong experience of delivery in relevant Identity function in a large corporate environment.
• Demonstrable expertise and up to date knowledge of Identity & Access Management, Information security; threats and technology developments and implementation of new technology solutions
• A strong understanding of the platforms & software relevant to the delivery of the Identity services for which they are responsible – regarded as a subject matter expert.
• Experience of working with internal & external stakeholders
• Strong understanding of IT and Security controls through working in an operational domain or through testing of controls as part of a compliance regime.
  
  
Personal attribute/skills:

• Analytical mindset – to critically analyse plans and highlight critical paths, risks, and gaps.
• Strong influencing skills – to effectively represent and drive the Identity service for which they are accountable.
• Compelling communication skills – to connect with technical teams in the detail as well as senior stakeholders in clarity of status.
• Strong team skills – building a mutual beneficial relationship and developing a culture of “one team with common aligned goals”.
• Effective coaching and empowering skills – strengthening the capabilities of the technical delivery teams and stretch them individually and collectively.
• Highly organised, excellent prioritisation, delegation and planning skills.
• Prepared to challenge to ensure appropriate decisions.
  
  
Qualifications:

• Relevant professional qualifications and / or significant experience within Identity & Access Management related services.
  
  
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.