HR Shared Services Manager

About The Role

Job Title: HR Shared Services Manager

Company: SBFM Limited

Location: Office-based, Leeds, LS15 8ZB

Salary: £28,000 to £31,000 dependant on experience

Company Overview: SBFM Limited is a leading facilities management company dedicated to delivering exceptional services across various industries. We take pride in our commitment to excellence, innovation, and client satisfaction. We are seeking an organised and proficient HR Shared Services Manager to oversee our HR Shared Services team at our Leeds Head Office. This role will play a pivotal part in ensuring the efficient delivery of HR services, maintaining accuracy, compliance, and exceptional service levels across our organisation.

Key Responsibilities:

• Lead, mentor, and manage the HR Shared Services team, fostering a culture of high performance and continuous improvement.
• Develop and implement standardised HR policies, procedures, and workflows to ensure consistency and compliance across all HR functions.
• Oversee the full employee lifecycle processes, including recruitment, onboarding, performance management, and offboarding, ensuring a seamless and positive employee experience.
• Manage payroll processes, collaborating with finance and ensuring accuracy and timeliness in all payroll-related activities.
• Spearhead HRIS initiatives, optimising system functionalities, and ensuring data integrity while leveraging technology for efficient service delivery.
• Act as a strategic partner to senior management, providing insights and recommendations based on HR metrics and analysis to drive business objectives.
• Champion diversity, equity, and inclusion initiatives within HR practices and across the organisation.
• Conduct regular audits to ensure HR processes align with legal requirements and industry best practices.
• Handle complex HR issues, investigations, and conflict resolution, maintaining confidentiality and fairness in all cases.
• Continuously evaluate and enhance HR service delivery through feedback mechanisms and stakeholder engagement.

Qualifications:

• Experience in HR Shared Services or a similar role within the facilities management or related industry.
• Strong leadership abilities with a focus on team management.
• Knowledge of HR operations, policies, and procedures.
• Proficiency in HRIS systems and adeptness with HR software applications.
• Outstanding communication skills, both verbal and written.
• Exceptional analytical and problem-solving capabilities.
• Ability to thrive in a fast-paced, dynamic environment.

In return you will receive:

• 22 days annual leave plus Bank Holidays
• Modern Office Environment with free onsite parking
• Access to Healthcare, Leisure and Retail discounts with Bravo Benefits
• Access to training and development through SBFM Learn Platform
• Employee Assistance Scheme
• Pension Scheme
• Access to Mentoring Scheme to support training and development
• Regular Company social events

• Be a good person
• Play as a team
• Think differently
• Make an Impact

About Us

Our Company is one of the UK’s leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide.

We are transforming the commercial cleaning space, combining pioneering future-fit technology and innovation with an ambition to ensure that every colleague has progression opportunities through dynamic training, development, and access to education.