HR Adviser

MISSION:

At HFH Healthcare, our mission is to be the most trusted and highly regarded provider of nurse-led specialist complex healthcare for adults and children in and around London.

We are a fast growing independent organisation, deliveringhigh-quality, individually-tailored and flexible care through teams of highly trained specialist nurses or nurse led Health Care Assistants. We provide care and rehabilitation for a wide variety of injuries, disabilities and long-term conditions to highly dependent patients in the comfort and security of their own homes, throughout London and the Home Counties. Working in partnership with the NHS continuing healthcare teams and private teams, our enhanced level of specialist clinical support enables individual clients to remain in their home even when the level of health care required is highly complex.

MAIN ROLE PURPOSE:

The HR Adviser has operational responsibility for delivering core HR activities on a day to day basis, in support of the Head of HR. They help develop, advise on, implement and action policies and processes relating to the effective management of staff in the business. Implementing effective HR delivery and administrative function which ensures that HFH Healthcare meets all recruitment, regulatory, legal and HR standards. The HR Adviser is also responsible for ensuring a positive employee experience in order to enhance people performance and achieve the company’s business aims.

KEY RESPONSIBILITIES

• Provide face-to-face, email, and phone HR support to assist line managers and staff to understand and implement policies and procedures.
• Update or develop policies on issues like working arrangements, performance management, equal opportunities, disciplinary procedures and absence management.
• Support to deal with grievances and implement disciplinary procedures
• Liaise with the Recruitment & Training team and Techquarters to set up new starter/leavers, create and maintain starter/leavers files, and monitor group distribution lists.
• Develop and maintain employee records and other people data in HR databases and systems
• Provide case management administration
• Prepare monthly staff changes spreadsheet for payroll
• Provide health and safety administration, and coordinate Health & Safety assessments where applicable
• Schedule and coordinate for staff forums, supporting facilitation of events
• Develop, collect and monitor people related MI – e.g. gender balance, attrition, equality and diversity, etc.
• Undertake ad hoc projects, as required, e.g. pay benchmarking, researching best practice HR approaches and engaging with external work-related agencies

SKILLS & EXPERIENCE PROFILE

• previous experience of delivering professional HR support is desirable but not essential
• working knowledge of HR policy, practices and knowledge of employment law

• experience of working with and advising line managers on HR matters
• working towards or have attained CIPD accreditation
• a high degree of accuracy within your work as well as excellent organizational skills
• high level capabilities in Microsoft Office packages (Word, PowerPoint, Outlook and Excel)
• ability to confidently build relationships across all levels of the business and maintain a courteous and friendly manner at all times
• excellent and professional telephone manner and verbal and written communication skills
• highly self-motivated with a positive, ’can do’ attitude at all times

CHANGES

This is a description of the job as it is presently constituted. It is the practice of HFH Healthcare group to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate whatever changes are being proposed.This will be conducted in consultation with you.

This job description is supported by annual objectives and performance standards to provide an indication of the level of performance expected from the role.

EQUAL OPPORTUNITIES

HFH Healthcare is committed to provide equality of opportunity for staff and to encourage diversity in the workplace.Staff are expected to uphold the key principals of equal opportunities across their work and in accordance with company policies.