Hire Controller

Job content

Wernick Power Solutions is the newest company to be opened under the Wernick Group umbrella that has been successfully running for over 80 years. With this exciting new addition, we are looking for a Hire Controller to join our busy Hire desk in Aldridge.
The purpose of the role will be to operate within the Hire Desk and Outbound Sales team for Wernick Power Solutions, meeting customer service and outbound sales objectives, owning the customer experience internally and externally, maximising the effective use of systems, assets and personnel to achieve or exceed budgeted income and profit, while managing all safety, health, environmental, quality, personnel and regulatory matters in accordance with company policies.
The person we are looking for will have a varied job role and will support the financial performance, so we are looking for a great all-round person who excels in their customer service standards and is not scared of utilising any opportunities that come along to convert them in to a sale.
There is some administration involved, working on our in-house computer systems as well as the normal email and intranet. The role can be quite technical so the ability to gather the correct information is essential.
To be considered for this role you will need the following:
Commercially aware and customer- focused
A tenacious and energetic problem solver
Able to plan, organise, prioritise and work under pressure on own initiative
Takes responsibility and is committed to delivering results
Communicates clearly and persuasively, face to face and over the telephone
Forms effective working relationships with CCM and colleagues
Inquisitive and strives to learn
A supportive and flexible team worker.

Essential

Skills, Experience and Knowledge.

Strong Organising, Administration and Communication skills
Customer-facing experience in a service-related industry
Literate, numerate and IT – literate (keyboard, data input and interpretation, basic use of Word, Excel, e-mail and internet)
Must have the ability to design/specify a power solution to meet the customers’ needs

Desirable

Technical, Supervisory or Sales experience in the power generation, general tool or plant hire industry
Knowledge, aptitude or visible interest in machines/electrics/industrial equipment
Evidence of commercial awareness and achievement of financial targets
Knowledge of power generation equipment and applications
Certificated competence of IT literacy, e.g. MCS, MS Word or Excel.
Certified competence in sales, commercial and/or business subjects
We are a fast growing, family owned company and pride ourselves on our open-door policy, we invest heavily in employee engagement and the training and welfare of our employees. We offer a competitive salary, secure job propositions and career progression for the right person. in addition, all the normal benefits such as a good pension scheme and holiday allowance.
There is no better time to join our thriving, successful company and if you would like to be a part of this new venture, we would love to hear from you.
We would love people who are going to make a difference, to really stand out and help this business grow.
With the high volume of applications this position will receive, unfortunately we can’t respond to everyone, so if you haven’t heard from us within about 14 days please consider you have been unsuccessful at this time.

Important Notice To Recruitment Agencies

Any unsolicited CV’s will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy, we will contact you.
We are an equal opportunities employer and welcome applicants from all sections of the community