Help to Claim Support Worker (job share considered)

Position: Help to Claim Support Worker (job share considered)

Location: Stafford

Closing date: 15 April 2022

Job title: Help to Claim Support Worker (job share considered)

Location: Stafford

Salary: £18,500 - £20,909

Salary pro rata: Yes

London allowance: No

Hours per week: 37 hours (job share would be considered)

Type of contract: Fixed term

End date of contract: 31st March 2023

Closing date for applications: 15th April 2022

Closing time: 12:00

Interview date: 18th April 2022

We are looking for support workers to deliver support to Universal Credit claimants. If you have advice experience, are passionate about helping individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.

You will:

• Have the ability to commit to and work within the aims, principles and policies of the Citizens Advice service

• Be an enthusiastic and dynamic team player with excellent communication and interpersonal skills and also be able to work independently

• Be willing to work from a variety of settings including your own home as required

• Experience of advice work is essential

• Experience of supporting clients with benefit claims would be preferable

• Have the knowledge and experience of project working in a target led environment would be an advantage

• Have good technical skills

How to apply: (strictly no CVs)

Request an application pack from recruitment@citizensadvicessw.org.uk

or download an application pack from our website - www.citizensadvicessw.org.uk/work-for-us/

Interviews will be by video link

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.