Advice Session Supervisor (x 2)
View: 108
Update day: 01-06-2024
Location: Stroud South West
Category: Social Work / Community Services
Industry: Non-profit NGO
Job type: Fixed term
Job content
Position: Advice Session Supervisor (x 2)
Location: Stroud and Cotswolds
Closing date: 13 December 2021
Role details
Job title: Advice Session Supervisor x2
Location: Stroud and Cotswold
Salary: £24,863 to £27,485
Salary pro rata: Yes
London allowance: No
Hours per week: 30 hrs p/wk and 22.5 p/wk
Type of contract: Fixed term
Closing date for applications: midday on 13 December 2021
Interview date: 21 December 2021
Link to job pack: https://www.citizensadvice-stroudandcotswold.org.uk/
Reporting to the Core Service Manager, the post-holder will oversee daily delivery of Citizens Advice Stroud & Cotswold diagnostic and generalist advice services and information contact points in Citizens Advice Stroud & Cotswolds’ own buildings and at a range of outreach locations.
The post holder will ensure sessions are appropriately staffed and resourced and be responsible for support and supervision of the volunteers who provide information and detailed advice to clients.
1. Two years recent and ongoing experience of advice work.
2. Experience of supporting volunteers and case checking to ensure a high quality, professional service.
3. A good working knowledge of key advice enquiry areas.
4. A good, up to date understanding of equalities, diversity and inclusion and its application to the provision of advice, and the supervision and development of staff.
5. Demonstrable understanding of the issues affecting society and their implications for clients and service provision.
6. Demonstrable commitment to the value of volunteering.
Please note we do not accept CV’S.
Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
Deadline: 16-07-2024
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