Health Care Assistant - Care Coordinator Team

Job content

Closing Date - 07th May 2023

Job summary

Working under the supervision of the Clinical Care Coordinators (CCCO), you will support the everyday Practice operations. The CCCO Team plays an important role in working with the elderly and learning disability residents in the local care homes, including those with long term conditions. You will support in providing routine care for these residents. The CCCO team acts as a key point of contact between care homes and Practices. Building relationships with professionals, clients, residents and family members is essential.

The CCCO Team supports the Clinical Directors and member practices in coordinating key activities including access to service, advice, information and ensuring health and care planning is timely, efficient, and patient centered as well as supporting digital initiates.

Please note that you will work across all four of the Practices within the PCN.

Previous applicants need not apply.

Main duties of the job

• Support with Care Home Multi-Disciplinary Teams
• Work alongside the well developed Care Coordinator Team to provide support for care homes in the PCN
• Support Care Delivery
• Work independently and travel to care homes
• Demonstrate a flexible attitude

About us

The vacancy is with Pontefract and Knottingley PCN which is made up of four GP Practices, Ashgrove Medical Centre, Friarwood Medical Centre, Northgate Medical Centre and Stuart Road Medical Centre serving a population of approximately 48,000 registered patients. The practices are located across Pontefract and Knottingley district.

Conexus Healthcare Limited is the Confederation for general practice in Wakefield, we have four areas of work.

Delivery of high-quality public facing Health and Wellbeing services across the Wakefield District

Delivery of Training, Development and Consultancy support across the United Kingdom

Supporting Our Practices and Primary Care Networks (PCNs)

Providing a voice and influence for General Practice in the Health and Care System

Built within primary care, for primary care, Conexus Healthcare Limited works with local GPs and their practices to champion investment in and deliver effective primary care at scale. By connecting in this way, we are stronger, more resilient and can care effectively for over 370,000 local people together.

Job description

Job responsibilities

Please see the attached job description and person specification for further details of the responsibilities of this role.

Person Specification

Qualifications

Essential

• NVQ level 3 in Health and Social Care

Desirable

• Maths and English GCSE Grade C or above, or equivalent

Experience

Essential

• Experience of working in a healthcare setting
• Experience in triage
• Experience of dealing with a range of clinical conditions

Desirable

• Experience of working in a primary care or general practice environment
• SystmOne Experience

Personal Attributes

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilise resources
• Punctual and committed to supporting the team effort

Knowledge, Skills & Abilities

Essential

• Phlebotomy/BPs
• Dealing with a range of samples (urine, stool, other)
• Vaccinations (flu, pneumonia, covid, shingles)
• ECGs
• Requesting pathology tests
• Hypertension
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understanding when to refer to GPs
• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow clinical policy and procedure

Desirable

• Knowledge of public health issues in the local area
• Spirometry
• Wound care
• Ear irrigation
• Diabetes
• Asthma
• CHD

Other

Essential

• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health Clearance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Type: Part-time

Salary: £22,000.00-£24,000.00 per year

Benefits:

• Company pension
• Flexitime

Schedule:

• Flexitime

Ability to commute/relocate:

• Pontefract, WF8 1NF: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: A0430-23-0002