Head Of Operations

☞ World Fuel Services

View: 110

Update day: 01-06-2024

Location: Chippenham South West

Category: Executive management Production / Operation

Industry: Business Consulting Services

Position: Mid-Senior level

Job type: Full-time

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Job content

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

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Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.

World Fuel Services Corporation is a Fortune 250company. We provide energy, logistics, and technology solutions to aviation, marine, and land customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.

We offer sustainability solutions including renewable power sourcing with renewable energy certificates, evaluation, and management of both on-site and off-site solar projects with power purchase agreements, and sustainability strategy consulting.

Our mission is to create value for our business partners by delivering innovative solutions and logistics through a global team of local professionals.

World Fuel Services awarded the #39 spot on the Forbes 2021 America’s Best Midsize Employers to work for.

Summary

The Head of Operations reports to the Director - Operations. They will lead on the delivery of physical operations in totality for their region with full accountability for the performance of the rigid fleet operation.

This role has 2 direct reports (2 x Regional Operations Managers) who you will work closely with in supporting the overall performance across the region which consists of 16 operational depots/terminals and circa. 100 drivers.

This is a key role within the organisation and requires strong leadership along with a collaborative approach to work alongside the other Heads of Operations across the network as well as forming strong relationships with the Commercial Heads. The Head of Operations will deliver as directed on strategic initiatives to support continuous improvements and cost savings within their region.

This is a senior role within the operations structure with a prerequisite to be innovative, resilient, responsive, and collaborative. We are looking for someone to drive the operation forward, with a keen eye for detail and promote a safety-first culture through the team.

Principal Responsibilities
  • Accountability for Health and Safety for their region.
  • Full accountability of P&L and budget management for their region.
  • Deliver on strategic initiatives to support continuous improvement.
  • Evaluating performance and productivity.
  • Ensure KPI’s are achieved.
  • Collaborative working across operations and work closely with the commercial head within the region.
Principal Networks & Contact Links

Internal
  • HSE Business Partner
  • Head of Commercial
  • Head of Domestic sales.
  • Heads of supply.
  • Head of key accounts.
  • Head of Logistics
  • Head of Inventory Accounting
  • HR Business Partner
  • Finance Business Partner.
External
  • External haulier partners
  • UKIFDA
Supervisory Responsibilities
  • Regional Operations Manager
Geographic Scope & Travel Requirements

The role will be remote based however extensive travel throughout the region will be required as part of the role. There will be occasions where overnight travel will be required.

Key Performance Measures
  • HSE Metrics
  • Delivery on time and in full.
  • Productivity.
  • Volume throughput
  • P&L
Education Required
  • Business/Logistics Degree or equivalent is highly desirable.
  • Transport management CPC desirable.
Work Experience Required

The ideal candidate would have previous experience as a senior logistics manager within the fuel sector and/or worked within a FMCG industry. Previous experience of managing multi-site locations would be desirable.

Technical Skills & Specific Knowledge Required
  • High level of competence in Microsoft applications (essential).
  • Budgeting and resource allocation (essential)
Behavioural Competencies Required
  • Influencing skills
  • Communication and presentation skills
  • Professionalism and integrity
  • Flexibility and adaptability
  • Self-driven
  • Results orientated
  • Leadership
  • Resilient
  • Responsive
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Deadline: 16-07-2024

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