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Head of Operations - Investigations
View: 102
Update day: 01-06-2024
Location: Gillingham South East
Category: Legal / Contracts
Industry: Government Public Administration
Job type: Full-time, Permanent
Salary: £70,585 - £76,308 a year
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Job content
Details
Reference number
192888
Salary
£70,585 - £76,308
Roles based in London will receive an additional London Weighting of £3,424.
Grade
Grade 6
NCA Grade 1 / Police Chief Superintendent
Contract type
Permanent
Type of role
Investigation
Operational Delivery
Senior leadership
Other
Operational Delivery
Senior leadership
Other
Working pattern
Full-time
Number of posts
2
Location
There are roles in Chelmsford, Dover, Stevenage, Gillingham (Kent), Crawley, Gatwick, Heathrow, Slough, Winchester (Solent) and Tolworth.
About the job
Summary
This is an opportunity to lead and direct multi-functional teams in the fight against Serious and Organised Crime, which is one of the gravest threats to our national security - blighting communities, ruining lives and costing the UK well over £20 billion every year. Investigations is the core crime fighting capability of the NCA.
We must protect the public from the most serious threats by disrupting and bringing to justice those serious and organised criminals who present the highest risk to the UK. We take an intelligence-led approach and concentrate on tackling the criminals and risks to the public which are beyond the capability or capacity of other law enforcement bodies.
Our work is largely focused on investigating Organised Immigration Crime, Human Trafficking, Child Sexual Exploitation and Abuse, Economic Crime, Firearms, Drugs, Kidnap and Extortion and Money Laundering - to name a few.
The Investigations Command provides a flexible, shared operational capability, designed to maximise the impact of the UK’s collective resources against serious and organised crime. Our teams respond to a broad range of threats, many of which also remain a responsibility for police forces and other agencies as well as private industry.
We must protect the public from the most serious threats by disrupting and bringing to justice those serious and organised criminals who present the highest risk to the UK. We take an intelligence-led approach and concentrate on tackling the criminals and risks to the public which are beyond the capability or capacity of other law enforcement bodies.
Our work is largely focused on investigating Organised Immigration Crime, Human Trafficking, Child Sexual Exploitation and Abuse, Economic Crime, Firearms, Drugs, Kidnap and Extortion and Money Laundering - to name a few.
The Investigations Command provides a flexible, shared operational capability, designed to maximise the impact of the UK’s collective resources against serious and organised crime. Our teams respond to a broad range of threats, many of which also remain a responsibility for police forces and other agencies as well as private industry.
Job description
Key responsibilities will include :
- Accountability for end-to-end delivery of NCA Operations and performance reporting, integrating capabilities across NCA departments and partner organisations in order to deliver operational impact against the SOC Threat.
- To make decisions, at the appropriate level, which maximise the ability of the NCA to deliver its strategy and mission.
- To ensure that operational risk is managed effectively within the organisation, whilst ensuring appropriate use of NCA resources and adherence to corporate standards and policies.
- Lead a multi-functional team to quality assure, develop and deliver strategic and tactical intelligence to Agency operations, investigations and prevention initiatives.
- Oversee and authorise operations, disruption and safeguarding activity and projects, ensuring that all operational activity is prioritised and aligned with strategic objectives, nationally agreed standards, complies with statutory provisions and relevant control strategies.
- Provide advice on legislation, policy, tactical options and evidential opportunities to assist the planning of investigations and operations.
- Provide high level response and guidance to those investigating major/serious crime and critical incidents including linked cross border offences, co-ordinating services for optimal efficiency and effectiveness through engagement with law enforcement partners.
- Identify cases, investigative practices, procedures and lessons learnt that have the potential to impact on major/serious crime investigation and training.
- Manage organisational change activity and effectively plan and communicate proposed changes with staff and stakeholders.
- Oversee the achievement of performance indicators and budgetary controls in support of business/operational planning.
- Act as designated authorising officer for appropriate legal authorities (as appropriate).
- Lead on professional standards and provide guidance and assistance to internal departments and partner agencies on the handling of complaints, criminal and misconduct allegations that impact on organisational delivery or the Agency’s reputation (as required).
- Manage, coach and develop NCA staff.
- Lead on building effective internal and external partners relations and work collaboratively with stakeholders and external partners.
- Lead, promote and implement Health & Safety measures and ensure risk assessments are conducted effectively in line with Agency policy and safety legislation.
- As part of the National Crime Agency (NCA) Senior Management Team lead on strategic areas of work as directed by the Deputy Director.
Responsibilities
Main Responsibilities
***All NCA officers must hold DV clearance upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 7 out of the past 10 years. For more information please see the Candidate information Pack***
- As part of the National Crime Agency (NCA) Senior Management Team, lead on strategic areas of work as directed by the Deputy Director.
- Lead and direct multi-functional teams to quality assure, develop and deliver strategic Agency operations, investigations and prevention initiatives.
- Oversee and direct operations and projects and ensure that all operational activity is prioritised and aligned with relevant legislation, codes of practice, strategic objectives and complies with statutory provisions and relevant control strategies.
- Oversee the deployment of all operational support resources in support of major crime and critical incidents in the UK and overseas (as appropriate).
- Lead the effective implementation of investigations and ensure that resources are deployed safely.
- Evaluate, authorise and review proposed investigations, ensuring that they are ethical and comply with legislation, policy and procedure.
- Manage resources effectively with financial control of departmental budgets.
- As part of the senior management team support Deputy Directors to ensure that the Agency’s reputation is protected and enhanced.
- Lead the department, manage, coach and develop staff.
- To manage issues relating to the performance and conduct of officers (as required).
- Lead on building effective partner relations and work collaboratively with stakeholders and external agencies to include overseas law enforcement agencies.
- Lead, promote and implement Health and Safety measures and ensure risk assessments are conducted effectively in line with Agency policy and safety legislation.
***All NCA officers must hold DV clearance upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 7 out of the past 10 years. For more information please see the Candidate information Pack***
Qualifications
The following qualifications/skills are essential to the role and proof will be required at interview:
Please ensure the dates of any accreditations you are relying on, are entered on to the CV.
Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.
- PIP3 or equivalent experience to be assessed from CV
Please ensure the dates of any accreditations you are relying on, are entered on to the CV.
Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.
Behaviours
We’ll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Working Together
- Changing and Improving
- Delivering at Pace
- Seeing the Big Picture
- Leadership
Technical skills
We’ll assess you against these technical skills during the selection process:
- An understanding of serious and organised crime including good understanding of relevant legislation.
- Experience of major complex and serious organised crime investigations; Lead and direct multi-functional teams; Effective resource/budget management
Benefits
If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.
All officers in the NCA are members of the UK Civil Service. You will be eligible for:
We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.
We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).
All officers in the NCA are members of the UK Civil Service. You will be eligible for:
- Civil Service pension scheme
- 26 days annual leave rising to 31 on completion of 5 years continuous service
- Training and development opportunities
- Cycle2work scheme
We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.
We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).
Things you need to know
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting.
See our vetting charter.
See our vetting charter.
People working with government assets must complete basic personnel security standard checks.
Medical
Successful candidates will be expected to have a medical.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
If you wish to apply for this vacancy, you must submit your application by 23:55 on Monday 4th April 2022.
Once submitted your application will be acknowledged by the Government Recruitment Service.
Please note depending on the volume of applications a Longlist at sift may be conducted on following criteria:
Candidates must pass this criteria for their application to be progressed.
A panel will then assess your application to select those demonstrating the best fit with the role by considering the evidence you have provided against the criteria set out in the Entry Criteria section.
Failure to address any or all of these may affect your application.
Sift results are expected to be released w/c 2nd May 2022.
Interviews will take place throughout May and June 2022 - locations to be confirmed. Please be advised that the interview process may change due to the current situation regarding COVID-19.
The above sift and interview dates are an indicative timeline.
Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team.
You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence. The interview process will include a presentation to cover Seeing the Big Picture and Leadership behaviours.
Full details of the assessment process will be made available to shortlisted candidates.
Please note, only advertised locations can be offered. Notes populated in a free text box will not be taken into consideration.
We encourage all candidates to thoroughly review the candidate pack which explains the role further before submitting an application.
Reasonable Adjustment
We are committed to ensuring our recruitment process is inclusive and accessible to all. As part of our application process you will be prompted to provide details of any reasonable adjustment to our recruitment process that you may need. If you have a disability or long-term condition (a physical or mental impairment that has a substantial and long term effect on your ability to carry out normal day-to-day activities protected under the Equality Act 2010) and need us to make any adjustments or do anything differently during the recruitment process, please let us know by emailing ncarecruitment.grs@cabinetoffice.gov.uk, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Please contact us by emailing ncarecruitment.grs@cabinetoffice.gov.uk or calling 0117 372 0000 as soon as possible before the closing date if you wish to discuss any reasonable adjustments before applying.
Inclusion and Accessibility
Being truly reflective of the communities we serve and building a culture where everyone can perform at their best is critical to leading the UK’s fight against serious and organised crime – something which affects us all. At the NCA we are looking to recruit from the widest possible talent pool and encourage applications to apply from a diverse range of backgrounds. We are proud to be an inclusive, equal opportunities employer. As a Disability confident leader we are committed to ensuring that all candidates are treated fairly throughout the recruitment process.
If you are experiencing accessibility problems with any attachments on this advert, please contact ncarecruitment.grs@cabinetoffice.gov.uk
“Great Place to Work for Veterans” Initiative
This Role is included in the “Great Place to Work for Veterans” Initiative, which is aimed at encouraging veterans from the armed services into public sector roles. For more information and eligibility requirements please visit https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
If you have any specific queries about the role that is not covered by the candidate pack, please contact:
ncarecruitment.grs@cabinetoffice.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Once submitted your application will be acknowledged by the Government Recruitment Service.
Please note depending on the volume of applications a Longlist at sift may be conducted on following criteria:
- PIP3 or equivalent experience
Candidates must pass this criteria for their application to be progressed.
A panel will then assess your application to select those demonstrating the best fit with the role by considering the evidence you have provided against the criteria set out in the Entry Criteria section.
Failure to address any or all of these may affect your application.
Sift results are expected to be released w/c 2nd May 2022.
Interviews will take place throughout May and June 2022 - locations to be confirmed. Please be advised that the interview process may change due to the current situation regarding COVID-19.
The above sift and interview dates are an indicative timeline.
Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team.
You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence. The interview process will include a presentation to cover Seeing the Big Picture and Leadership behaviours.
Full details of the assessment process will be made available to shortlisted candidates.
Please note, only advertised locations can be offered. Notes populated in a free text box will not be taken into consideration.
We encourage all candidates to thoroughly review the candidate pack which explains the role further before submitting an application.
Reasonable Adjustment
We are committed to ensuring our recruitment process is inclusive and accessible to all. As part of our application process you will be prompted to provide details of any reasonable adjustment to our recruitment process that you may need. If you have a disability or long-term condition (a physical or mental impairment that has a substantial and long term effect on your ability to carry out normal day-to-day activities protected under the Equality Act 2010) and need us to make any adjustments or do anything differently during the recruitment process, please let us know by emailing ncarecruitment.grs@cabinetoffice.gov.uk, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Please contact us by emailing ncarecruitment.grs@cabinetoffice.gov.uk or calling 0117 372 0000 as soon as possible before the closing date if you wish to discuss any reasonable adjustments before applying.
Inclusion and Accessibility
Being truly reflective of the communities we serve and building a culture where everyone can perform at their best is critical to leading the UK’s fight against serious and organised crime – something which affects us all. At the NCA we are looking to recruit from the widest possible talent pool and encourage applications to apply from a diverse range of backgrounds. We are proud to be an inclusive, equal opportunities employer. As a Disability confident leader we are committed to ensuring that all candidates are treated fairly throughout the recruitment process.
If you are experiencing accessibility problems with any attachments on this advert, please contact ncarecruitment.grs@cabinetoffice.gov.uk
“Great Place to Work for Veterans” Initiative
This Role is included in the “Great Place to Work for Veterans” Initiative, which is aimed at encouraging veterans from the armed services into public sector roles. For more information and eligibility requirements please visit https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
If you have any specific queries about the role that is not covered by the candidate pack, please contact:
ncarecruitment.grs@cabinetoffice.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name :
NCA Recruitment Team - GRS
Email :
ncarecruitment.grs@cabinetoffice.gov.uk
Recruitment team :
Email :
ncarecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint in relation to any stage of the recruitment and selection process please email Central.recruitment@nca.gov.uk. please ensure that you refer to the campaign reference number. If you remain dissatisfied following the outcome of your complaint you have the right to contact the Civil Service Commission to pursue it further. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/
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Deadline: 16-07-2024
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