Head of Leasehold and Commercial Services

Job content

We are looking for a Head of Leasehold and Commercial Services to join our team. This role will focus on delivering transformation across the department and shaping the direction of the team to deliver on strategy, inline with our 2 year strategy plan.

About us

We are social housing landlord and think our vision of Improving Lives Incommunities says it all!

Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this.

Our values are at the heart of everything we do, inspiring our thinking and guiding our plans and actions. This year will see us focus on the first year of a 2 -year plan, to 2024. Our plan puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in.

Responsibilities

• As part of the Executive Management Team (EMT) you will work closely with other managers to identify and assess new opportunities to generate receipts from potential stock rationalisation and/or alternative opportunities
• Identify opportunities and deliver projects (with or without investment) to generate or improve income, increase asset value and/or release capital receipts for the betterment of the group
• Lead of all aspects of management and performance of all commercial and residential assets within your portfolio, ensuring they are managed in accordance with the terms of their tenancy, leases, legislation, regulation, and best practice
• Lead on any Major Works projects from the feasibility stage through to the conclusion of the final account. Incorporating but not limited to: residents’ meetings, Section 20 consultation, observations, repayment options, representing the homeowners’ views and ensuring that the project is fully compliant with the relevant legislation and codes of best practice

Requirements:

• Experience of working in a senior position within the leasehold and commercial sector within housing
• Experience of development of working practice/ processes to meet the regulator and legal requirements of the sector
• Evidence of leading change and driving improvements in performance
• Strategic thinker - able to foresee the needs of our customers and therefore the needs to service needs to meet. Pre-empt service delivery requirements
• Influencer - bale to influence change across team that are not in your direct control to drive excellent service for leasehold and commercial customers
• Excellent organisation skills and management skills, able to keep self and others on track to deliver to time and budget

Benefits:

• Salary £54,008 per year
• Training, development, and qualification opportunities
• Corporate health scheme membership
• Access to an Employee Assistance Programme
• West Yorkshire Pension Fund membership
• Excellent holiday allowance
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

As a Mindful Employer we have committed to working towards better mental health in the workplace and are determined to deliver a culture of physical and mental wellbeing openness and support.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.