Handover Assistant

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View: 111

Update day: 07-05-2024

Location: Morley Yorkshire and the Humber

Category: Other

Industry:

Job type: Full-time

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Handover Assistant

Leeds - £20,000 (Maternity Cover)

We are looking for a Handover Assistant to join our team on a temporary contract to cover Maternity leave.

Working within the Handover department, the team’s priority is to ensure the efficient delivery and collection of vehicles. This role demands an eye for detail and excellent organisational skills, working alongside the Handover Manager to maintain high levels of customer service, whilst achieving the sites volume budget.

Working within the Handover team as a Handover Assistant you will be required to carry out the following duties.

Specific responsibilities include:

  • To deal with all customers in a professional manner
  • Work closely with the Showroom Management Team to feedback on common issues with a view to rectifying common trends
  • Responsible for managing customer collections and deliveries
  • Liaise with the Preparation Team to monitor the progress of sold vehicles
  • Checking vehicles prior to collection
  • Sold rows checked and audited twice weekly
  • To present all products in a professional and factual manner
  • To ensure all customers are contacted prior to their collection to ensure a smooth collection
  • To ensure that all relevant products are presented by the team to maximise the profitability of the department
  • Registering vehicles to the new keeper at the end of the handover process
  • Assist the customer to SORN a part exchange vehicle wherever possible
  • Ensure all business activities undertaken are compliant
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Deadline: 21-06-2024

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