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The Systems Support team is responsible for all aspects of support and incident management for business critical systems used by Global Supply teams and our Selling Partners globally. As a Systems Support team member you will be responsible for the day-to-day support and issue management of production applications and associated systems, understanding system improvements as well as testing reported bug fixes that enhance the value of Global Supply business systems.

Qualifications:

-Exposure to travel systems such that there is an understanding of the complexities of global booking systems - Desirable

1+ year(s) in an environment requiring:

  • Analysis of information to assist with problem resolution and business process improvement, -Essential
  • Dissemination of information via written and verbal communication
  • Active participation in meetings with business representatives

-Customer service in a support role -Desirable

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Deadline: 08-07-2024

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