Job type: Permanent

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Job content

The Opportunity

Amey provides facilities and estate management services covering 40 sites for Highways England including offices, regional operational centres, traffic officer outstations and one highway maintenance depot.

We deliver planned and reactive maintenance, project and asset management and essential services like cleaning, we help keep the sites we maintain, safe, clean and complaint.

Based on site, you will carry out a range of daily duties which facilitate the smooth running of the premises, providing support for a safe and efficient operation whilst ensuring all customer requirements are met. You will undertake duties relating to the operation of buildings and surrounding grounds in line with key SLA and KPI’s, ensuring minimal disruption to the daily activities of establishment users on the Highways England Total Facilities Management contract.

We have a full-time permanent position-based at National Highways, 930 Hempton court, Aztec West, Almondsbury, Bristol, BS32 4SR

Monday – Friday, 08:00 - 16:00

Security Clearance will be undertaken for the successful applicant.

What will the role involve?

Main responsibilities will include, but not be limited to:-

  • Liaison with key stakeholders in order to programme support tasks efficiently and effectively
  • Dealing with client queries/post/singing staff in and out and general admin duties
  • Responsibility for preparation of paperwork, timesheets, overtime where required
  • Undertake reception service duties as required
  • Provide first line response to reactive events
  • Coordination of access for 3rd parties
  • Ensure premises are maintained in a safe and secure manner
  • Porterage and logistic support services as required – ordering, distribution and storage of materials
  • General security services, including management of CCTV and alarm system
  • Undertake Statuary Inspections including but not limited to emergency lighting (Inspections), fire alarms (inspections & reset of equipment) and legionella cleaning of showerheads on a regular basis & recording water temperature
  • React to and execute immediately any general repairs and maintenance duties as required or requested to undertake

What are we looking for?

  • Experience of building maintenance, handyman security or janitorial duties
  • Office/front of house experience
  • Good understanding of health and safety requirements within a building environment
  • Have a proactive approach to maintenance and building management
  • Good customer relationship skills demonstrable by experience
  • Keyboard skills and basic computer literacy
  • A team player but able to work under own initiative and able to escalate matters out of own limitations
  • Good communications skills
  • A desire to develop and undertake training as and when required.
  • Customer focused
  • Presentable and approachable, with a ‘can-do’ attitude.

About Amey

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 14,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on.

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.

What makes this role unique?

This is a great opportunity work in a secure MOJ environment and be a part of our successful and growing business.

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Deadline: 21-06-2024

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