Supported & Extra Care Manager

le contenu du travail

Supported & Extra Care Manager
Redruth/Camborne

About Us

We are Coastline Housing, an independent, not-for-profit housing association owning and managing over 4,500 homes.

Coastline Is Built On Strong Values Of

• putting our customers first
• openness, honesty and accountability
• striving to be the best
• valuing our colleagues
  

We are dedicated to providing great homes, delivering great services and employing great people. With an Investors in People Silver accreditation, Coastline is a growing company with a strong reputation. It’s an exciting time to join our team!

As our organisation grows, we now have a requirement for a Supported & Extra Care Manager to join our Senior Leadership Team on a full-time basis working 37 hours per week.

The Benefits

• Salary Circa £45,390 per annum
• 25 days’ holiday, plus bank holidays
• Annual bonus
• Healthcare cash back scheme
• High street discount scheme
• Cycle to work scheme
  

This is a great opportunity for a leader with management experience within housing, care, support, or a related field working with complex needs, to join our forward-thinking charity and make a positive impact on our services.

Heading up our dedicated team, you will play a key role in ensuring our customers have a positive experience and helping us to provide great services for those in need.

So, if you are ready to build upon your existing expertise and thrive with our leading organisation, we would like to hear from you.

The Role

As a Supported & Extra Care Manager, you will be responsible for Care and Homeless Support and Housing related Services.

Reporting to the Head of Housing Services, you will lead the operations and management of the services, ensuring they are of high quality, people-centred and inclusive.

You will ensure the Extra Care Service is safe, effective and well-led and continually responds to changing customer and community needs, whilst meeting the Care Quality Commission key lines of enquiry (KLOEs).

Additionally, You Will

• Lead and motivate staff and maintain and develop operational teams, managing workloads and performance
• Maintain the growth and development of services and work closely with all external agencies
• Ensure compliance at all times with all relevant legislation, in addition to the Care Quality Commission (CQC) and the Quality Assessment Framework for Support Services
  

About You

To join us as a Supported & Extra Care Manager, you will need:

• At least three years’ management experience within housing, care and/or support or a related field working with complex needs
• Experience of managing change
• Experience of meeting funding requirements and deadlines e.g. tender/bid writing
• Experience of preparing, monitoring and controlling budgets
• Experience of managing staff in dispersed locations
• Inspection and service improvement experience
• Knowledge and understanding of tenancy agreements and housing and anti-social behaviour legislation
• Knowledge and understanding of the role of the Care Quality Commission (CQC) and the ‘Fundamental Standards’
• The ability to develop and implement monitoring and administration systems
• The ability to manage services and complaints for people with complex needs in a sensitive and non-patronising way
• The ability to write clear, concise reports and present information to a range of audiences
• Proficient IT skills including Microsoft Office applications such as word, excel, publisher and outlook
• A degree and/or equivalent job specific qualifications
• Access to a vehicle and possession of a full, clean driving licence
  

Experience of managing and taking action in response to potential safeguarding alerts would be beneficial, as would experience of fulfilling the role of Registered Manager/Responsible Individual with the CQC.

This post is subject to an enhanced Disclosure and Barring Service Check.

The closing date for applications is the 25th July 2021 with interviews scheduled for the 4th August 2021.

Other organisations may call this role Supported Housing Service Manager, Housing Manager, Supported Accommodation Manager, Assistant Head of Housing, Support Manager, Support Service Manager, registered Manager, Service Manager, or Service Manager (Supported Living).

Webrecruit and Coastline Housing are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Supported & Extra Care Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.