Food & Beverage Manager

At Leicester Marriott, we have a fantastic opportunity for a customer-driven hospitality professional to join us as Food and Beverage Manager, overseeing all Food & Beverage operations, including culinary, restaurant, beverage and service operations. In this role, you will be overseeing guest and employee satisfaction, maintaining standards and meeting (and hopefully exceeding!) financial goal.

Day to day your role will involve managing all day-to-day operations of the Food and Beverage departments. Tasks will include (but are not limited to):

• Developing and managing all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments
• Maintaining a positive cost management index for kitchen and restaurant operations.
• Utilizing budgets to understand financial objectives.
• Creating and nurturing a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
• Providing proactive coaching and counselling to team members.
• Monitoring and maintaining the productivity level of employees.
• Developing specific goals and plans to prioritize, organize, and accomplish work.
• Providing the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Driving alignment of all employees, team leaders and managers to the brand’s service culture.
• Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Promoting both Guarantee of Fair Treatment and Open Door policies.
• Identifying the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Complying with all corporate accounting procedures.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analysing information and evaluates results to choose the best solution and solve problems.
• Driving effective departmental communication and information systems through logs, department meetings and property meetings

To be successful in this role you will have demonstrable knowledge and proficiency of all applicable food and beverage laws and regulations, and a proven ability to implement business plan for food and beverage. In addition, you will ideally hold one of the following:

• High school diploma or GED; 4 years’ experience in the food and beverage, culinary, or related professional area.

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years’ experience in the food and beverage, culinary, or related professional area.

In return for your hard work, you will receive:

• Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
• Discounted food & drink in all our restaurants and bars
• Discounts for your friends and family
• Wellness and mental health programmes
• Flexible scheduling
• 23 Holiday days (increasing with length of service)
• World class training and development, including leadership development and WSET
• Unlimited career opportunities (internationally and locally)
• Specially curated discounts in thousands of shops
• Amazing staff parties
• …and much more

If this role sounds of interest, then apply now to start the conversation!

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriottis part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.