Floating Support Worker
View: 113
Update day: 01-06-2024
Location: Richmond South East
Category: Health / Medical Care Doctors / Nurse Fashion / Lifestyle Social Work / Community Services Part-time
Industry: Civic Welfare Social Services
Job type: Full-time, Part-time, Permanent
Job content
Job details
Job details
Floating Support Worker
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Complete case work management with staff, providing guidance and coaching to the team with complex cases.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead’s policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Is able to implement strong professional boundaries
- Able to inspire young people
- NVQ Level 2 or equivalent.
- Managerial Experience
- Experience in Mental Health
Deadline: 16-07-2024
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