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Fleet Customer Service - Full training provided
View: 105
Update day: 11-06-2024
Location: Trowbridge South West
Category: Other
Industry: Financial Services
Position: Entry level
Job type: Full-time
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Job content
Are you passionate about phenomenal customer experiences? Looking for a career where you’ll be appreciated and have opportunities to learn? Enjoy working in a friendly and supportive team?If your answer is ’yes’ to all of these, keep reading.Want to know a little about us?At Novuna Vehicle Solutions, we’re passionate about building a better tomorrow. Which is why we’re lighting the way in the electric vehicle revolution. From family cars to HGVs, we’re helping customers of all kinds on their journey to carbon-free mobility.We’re proud to be a Top 50 Inclusive employer, and we’re number 11 in Glassdoor’s Top 50 Employer list.What does the role involve?Our fleet is growing, and so are we! Our Trowbridge operations team keep over 100,000 vehicles safely on the road. Our fleet customers include some of the UK’s biggest household names, and we take care of all their needs whether that’s co-ordinating custom vehicle builds, scheduling repairs and maintenance, or helping them make the transition from traditional combustion engines to battery electric vehicles.We currently have a variety of roles available, from compliance through to customer service. Don’t worry if you don’t have any previous experience, as full training will be provided. You’ll receive industry-leadingtraining through our CustomerFirst Academy and ourindustry-firstaccreditedEV (electric vehicle) Academy. Working as part of a small team, you’ll use your newly-gained knowledge and skills to delight customers whilst helping with a wide variety of queries and requests.Keen to know what kinds of roles we have available?- Customer Service Co-ordinators
- Driver Helpline Advisors
- Fleet Compliance & Administration
- Fleet Utilisation Co-ordinators
- Maintenance & Downtime Controllers
- Build Executives
- Customer service skills
- Good verbal and written communication
- A can-do attitude
- Flexible hybrid working - spending two days in our Trowbridge office and up to three days per week from home
- 25 days’ holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
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Deadline: 26-07-2024
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