Field Technician

Job content

Field Technician

Salary + Benefits: Between £26,505 - £33,131 Dependent on Experience + 25 Days Holiday + Company Pension + Development through Career Progression Plan + Guaranteed one-off pro-rata’d bonus

Location: Dales based out of Thornton Steward, Ripon

What will the role involve?

In this role, you will safely carry out day to day activities on a 24/ 7 rota ensuring they are completed on time, to budget and to the required quality that enable the effective operation of the Yorkshire Water network. This includes proactive network operation and maintenance activity; completion of operational risk assessments and the supervision of all network intervention; and responding quickly and effectively to network failure to minimise the impact upon key performance targets, including but not limited to those relating to Water Supply Interruptions and Water Quality.

You will have customer facing responsibility for the delivery of front-line customer service, resolving customer queries through attending customer appointments, and driving resolution through a combination of problem solving, network optimisation and the promotion of R+M work where required.

What Skills and Experience are we looking for?

Essential

• Full UK driving licence
  
  

• Experience of delivering against challenging upper quartile business targets and performance commitments.
  
  

• Builds and always maintains effective internal and external relationships to high standard – acts as a role model.
  
  

• Ability to influence and drive the right culture and behaviours.
  
  

• A positive approach to handling changes, embracing all nature of change including technology, process, behavioural and organisational change.
  
  

• Demonstrate excellent customer service both internally and externally.
  
  

• Excellent communication skills.
  
  

• IT literate.
  
  

• Team player who can work in many different teams showing respect for others, providing helpful feedback and supporting the development of others
  
  

Desirable

• Previous experience in a commercially orientated and/or regulated environment.
  
  

• Previous experience gained within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors.
  
  

• Technical understanding of water network and assets
  
  

Recruitment Process -

If you feel this opportunity is suitable and you match the skills required, then please apply online and attach your CV with a covering letter outlining how your skills match this role.

Closing Date: 31st December 2022

Interviews to be held week commencing 9th January 2023

To assess your skills effectively, our selection process will include an online test, competency interview followed by a short practical and written assessment.

If successful for the role, you will be required to undergo pre employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required

Everyone has an idea of what a water company does. Here in Yorkshire we make sure that all 5.2 million people living in the region have clean safe drinking water on tap and their wastewater taken away. But for us it’s so much more than this.

We care passionately about the environments and communities in which we work; we always look for new innovative ways to do things that deliver great value for our business and deliver the service our customers want and expect.

Our customers are at the heart of what we do and how we do things. We work best as a company to deliver this when we work together - team work, creativity, enthusiasm and passion are inherent within our 3000 people who work 24/7 365 days a year to keep Yorkshire’s water flowing.

We are a business that has its eye on the future, planning ahead to look after Yorkshire’s water, today, tomorrow and always.

Yorkshire Water values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Yorkshire Water reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

In this role, you will safely carry out day to day activities on a 24/ 7 rota ensuring they are completed on time, to budget and to the required quality that enable the effective operation of the Yorkshire Water network. This includes proactive network operation and maintenance activity; completion of operational risk assessments and the supervision of all network intervention; and responding quickly and effectively to network failure to minimise the impact upon key performance targets, including but not limited to those relating to Water Supply Interruptions and Water Quality.

You will have customer facing responsibility for the delivery of front-line customer service, resolving customer queries through attending customer appointments, and driving resolution through a combination of problem solving, network optimisation and the promotion of R+M work where required.

Salary + Benefits: Between £26,505 - £33,131 Dependent on Experience + 25 Days Holiday + Company Pension + Development through Career Progression Plan + Guaranteed one-off pro-rata’d bonus