Field Support Operative (Auditors)

Route Services is a division of Network Rail, formed to provide our routes with services and supplies that they need in order to maintain and deliver a better railway for a better Britain. We work with our customers to provide them with the safest, most cost-efficient and effective services enabling them to benefit from economies of scale and optimised national resources.

This opportunity sits in Supply Chain Operations (SCO), a division of Route Services that procures safe, sustainable, products and services that are in turn used to improve and enhance the rail infrastructure across Britain. SCO aims to deliver excellent value and service to our customers, helping the rail industry to work together to deliver a more cost-effective railway.

Our extensive supply chain network plays a crucial role in helping to run a safe and efficient railway.

Every year we:

• Buy and deliver 2,000km of rail and 2.5 million tonnes of ballast.
• Operate 1,200 rail vehicles.
• Behind the scenes we:
• Process £7,000,000,000 of payments.
• Handle over 23,000 IT helpdesk calls.

Every year:

• Mechanical and electrical locking fitters maintain 468 signal boxes and 387 ground frames.
• Operational property helpdesk process over 200,000 calls.

We partner with our Network Rail routes and regions, delivering critical services and essential equipment to help get passengers and good to where they need to be. To find out more watch our video.

• Produce audit schedule to support compliance. Maintain and communicate changes to relevant stakeholders

• Provide effective communications of upcoming audits with customers, allowing adequate time for audit preparations

• Perform site safety inspections prior to audit. Document findings and confirm whether the site is safe, compliant and in an auditable condition

• Support the safe storage of materials through offering expert guidance, role modelling health and safety behaviours, fully adopting the Life Saving Rules and utilising the Close Call reporting mechanism

• Provide accurate inventory verification and system movements with each audit

• Produce accurate and punctual audit reports for distribution to stakeholders

• Chair post audit closure meetings to discuss inventory discrepancies, COSHH, DSEAR and HSE non-compliances. Ascertain root causes for concerns and agree remedial actions

• Resolve and/or escalate customer issues and queries

• Direct and assist with the implementation of new stores facilities where possible

• Direct and assist with inventory initiatives; including stock amnesties and surplus stock extractions

• Attention to detail

• Computer literate

• Excellent numerical and analytical skills

• Able to work under pressure

• Good interpersonal, influencing, communication and organisational skills

• A customer and team focussed approach

• Full UK driving license

  
  

Desirable

• Experience with Oracle based IT systems

  Railway product knowledge

We’re an organisation where people matter. We matter to millions.

Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country’s economic prosperity. Safety is our number one priority.

We’re undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users.

As one of the UK’s leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual’s unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information

We’re an inclusive employer of choice, Disability Confident Leader employer, encourage people to work flexibly and we welcome applications from everyone (Click here for more information).Visit Evenbreak’s Career Hive should you need accessibility support to apply. Should you require any reasonable adjustments/modifications, please contact recruitmentsupport@networkrail.co.uk.

Vacancy reference:IRC2265768

Vacancy Type: Full-time, Permanent.

Location: Homebased & Field: North West England

Closing date: 7th September 2023

Band & Salary: Band 5, £29,400 - £29,925 per annum

At Network Rail you will have a clear development path, access to training and enjoy a range of employee benefits, such as; up to 28 days annual leave plus bank holidays, rail subsidies, a range of pension options, flexible and agile working arrangements, discounts on shopping, gym memberships and much more.

Click ‘apply for this job’ to apply. If you would like to speak the Resourcing Team, please contact RSResourcing@networkrail.co.uk.

For further information regarding this role, please contact William.Speed@networkrail.co.uk

Please note this is a field role and you will be expected to visit sites on a regular basis during the week. These locations are varied across a large geographical area and will require a FULL DRIVING LICENCE.