Field Application Specialist - Separations Technologies

Sartorius has an exciting opportunity for a dynamic, self-motivated professional to support our customers and organization within the Northeast region for Sartorius’ Separations technologies. In this remote position, you will play a key role as a trusted business partner to our customers. This is an exciting opportunity to join a global company known for a great culture, innovative products, and stability. If interested, please read on.

As the Field Application Specialist, you will be responsible for supporting the Sales Organization and Sartorius Customers within the Northeast territory by offering product expertise, Upstream applications knowledge, and technical support. The main mission is successful application, implementation, qualification, and use of Sartorius’ Upstream products by supporting Sales and our end-users for product positioning, presentations, demonstrations, and evaluations whilst supporting customers with application development work, initial startup, training, troubleshooting, and ongoing support that enables their success.

The Field Application specialist position is based out of the home office which is to be located near Eastern Massachusetts to assist in supporting business local to Boston/Cambridge as well as in neighboring states as assigned by manager.

What you will accomplish together with us

• Support the Sales organization with customer discussions on existing products through product presentations, demonstrations, trials and application studies
• Support new products through close collaboration with beta site testing and product demonstrations/discussions and information gathering
• Support Sales in the customer process, URS analysis & technical response, and lead customer evaluations to help position products in line with the application requirements. Strategize with assigned Account Managers to generate value-adding activities according to customer and business need.
• Assist the Company by occasionally supporting the training of other field Application Specialists and the Sales organization on assigned technologies and/or processes.
• Provide technical qualification of sales opportunities to ensure appropriate positioning of technology within the customer application
• Ensure training of customers on new technologies and support initial start-up operations
• Support regional marketing initiatives
• Support Quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution,
• Support the development of strong relationships with accounts within the assigned sales territory
• Report on competitors’ product implementation & presence within the territory by feedback to the Application Services and Product Management Team
• Monthly report on territory activity for management

What will convince us

• BSc or MSc Degree, Graduate in biological engineering or life sciences
• 3-5+ Years biopharmaceutical industry experience within MSAT, cGMP Manufacturing, and/or Tech Transfer teams
• Proven knowledge or biopharmaceutical industry including biologics process development
• Product and application expertise with Downstream Processing technologies (Clarification / Pre- and Sterile Filtration / Chromatography / Virus Removal Filtration / Fill Finish)
• Effectively interface with product/project/division management
• Interaction at various levels (sales, technical, end-users, leaders) within our internal structure as well as our customers
• Excellent communication and presentation skills
• Computer proficient in Windows-based software package including Word, Excel, PowerPoint and Outlook
• Self-motivated and a self-starter; strong time management skills with the ability to prioritize projects and multitask at high level of efficiency
• Ability to life up to 30lb safely due to the requirement to maintain and to transport personal equipment
• Occasional overnight travel will be required to support customers / sales, to attend organizational meetings and trainings will be required (up to 30%)
• Identification with our core values: Sustainability, Openness, Enjoyment

What we offer

Sartorius’ ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficiently. Nearly 10,000 employees at more than 60 sites are working together on achieving our goal: Better health for more people. And together, we have grown strongly over the past years. Enjoy the advantages of working with a global player:

• Opportunity for international career development:
  a global network offering seminars and training sessions, expert and manager career paths
• Open and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaboration
• Work-life balance: Working from home at many sites
• Ambitious goals: Sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.

All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

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We look forward to receiving your application.

www.sartorius.com/career

Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at accommodationrequest@sartorius.com

We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.

Further insights into our world of work can be found here.