Facilities Supervisor

☞ CBRE

View: 107

Update day: 01-06-2024

Location: London

Category: FMCG Houseware Real Estate

Industry: Real Estate

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Job content

Posted
20-Sep-2021
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Supervisor to be based in London.

Role Summary:

  • Supervise a team of Logistics Operatives, ensuring that all daily tasks are completed as per KPI’s and/or SLA’s
  • Define and review performance goals/objectives and carry out half & full year performance reviews in line with CBRE procedures
  • Ensures that all Health & Safety training and records for the same are accurately maintained; Follow up with team members to ensure that, all mandatory training is completed within the defined timelines
  • Carry out regular analysis of gaps in operative’s skill sets and arrange necessary training to close any gaps identified
  • Carry out daily risk inspections of the loading bay and report any potential risks, as well as actioning their rectification
  • Management of contractor plant & materials holding area, ensuring it is kept clean & safe, and that items held there do not pose any risk to people or the building
  • Lead toolbox talks with the team to ensure compliance with all procedures and regulatory requirements
  • Act as a stand in for the Logistics Manager, when necessary

Logistics Supervision
  • Daily supervision of all inbound deliveries/collections via Zone Manger
  • Ensure all vehicles arriving in the loading bay, are correctly managed
  • Supervision and follow up of the delivery of client mail & parcels, confirming that all deliveries have been successfully completed in line with documented procedures
  • Registration of inbound receipts from GS off-site mail room, ensuring chain of custody records are correctly maintained
  • Confirming that the closing off of chain of custody deliveries is completed as per procedure at the end of day
  • Confirm that all daily tasks are completed without issue
  • Resolve any issues related to daily activities or team members effectively
  • Leads all team toolbox talks
  • Participates in the development of training plans based on needs analysis, for each team member
  • Provides direct training for all operative on any in-house systems, ensuring that all operatives are fully competent in their use
  • Carries out mid & full year evaluations of performance
  • Escalates any disciplinary issues up to the Logistics Manager, and provides direct input on any follow up disciplinary actions
  • Carries out 3x per week site inspection utilising an inspection check list, and confirms no H&S risks are present in the working area
  • Actions any risks found from H&S checks, immediately with the relevant team for resolution
  • Follows up on any H&S check actions, to ensure any identified risks are mitigated efficiently
  • Supports the development and implementation/reporting of KPI’s

Experience Required:

  • Exceptional interpersonal skills to maintain positive internal and external relationships
  • Pro-active and enjoys working autonomously and as part of a wider team
  • Confident and assertive
  • Flexible approach to work
  • Understands and appreciates the importance of always using discretion
  • Team player who deals effectively with colleagues and clients
  • Applies a Continuous Improvement mind-set to all daily activities, looking for ways to improve productivity & performance
  • Ability to quickly identify and implement effective solutions when challenges encountered within the daily operations
  • Does not let issues go and follows up on issues through to resolution
  • Customer and team focussed
  • Puts customer needs first; always considers impact of actions on customer perception of deliverables
  • Ability to promote the core values of CBRE to others clearly

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

#GWSEMEA

CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry’s most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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Deadline: 16-07-2024

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