Facilities Officer

Job content

The Aims of the School

Hutchesons’ Grammar School aims to provide boys and girls with a broad Scottish education, with the emphasis on academic excellence.

Founded in 1641, Hutchesons’ is a famous school which has always been at the forefront of teaching and learning in Scotland. Nowadays, it is a large and dynamic school of great vitality and diversity, where nearly 1400 pupils from primary one right through to sixth year follow a broad curriculum, blending the traditional and the modern. Experienced teachers are one of Hutchesons’ greatest strengths, along with the resources they need to do their job to the highest possible standards.

Hutchesons’ pupils excel in a wide variety of sports both nationally and internationally, and the quality of performance in music, drama and the arts is equally high. All pupils can follow a structured programme in and out of the classroom which broadens their outlook and helps them develop their interests and enthusiasms. There are many opportunities for involvement in clubs and societies, community work and charity fund-raising, visits and tours both within the UK and abroad, and for the Duke of Edinburgh award scheme.

As individuals, Hutchesons’ pupils are encouraged to develop confidence, self-discipline, integrity, courtesy and consideration for others. They are part of a large community of learners, where every individual is important. They learn to be thoughtful, articulate and well-read and to have a clear idea about how they want to live their lives beyond school and university.

Scots have always valued education very highly, and for over three centuries Hutchesons’ has sent young men and women out into the world secure in the knowledge that they are part of that tradition.

Hutchesons’ prides itself on being an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you have what it takes, we really want to hear from you.

Overview

Purpose of Role

Reporting to the Premises Team Leader, the Facilities Officer role is to help ensure the school environment is organised efficiently and effectively to support the school’s daily activities. The Facilities Officer will spend their time achieving and maintaining high standards of cleanliness (internal and external), assisting the Maintenance Technician as well as performing minor maintenance tasks as and when required.

The Facilities Officer will also perform maintenance regimes and prepare task sheets as well as liaise and co-ordinate with external contractors for specialist systems maintenance and planned works across the school sites.

They will be expected to liaise and communicate with all school departments for set-ups and events such as examinations, parents’ evenings, external lets, open days, shutdowns etc through Help Desk requests and routines set within the school. In addition, they will support the needs of the school by applying their efforts to whatever requires attention within the wider remit of their team.

This is a busy hands-on role, requiring and energetic and flexible individual who can work as part of a team and is committed to give 100% in all tasks undertaken.

Overtime is available due to as some events/lets and sub-contracted works taking place at weekends but this would be communicated well in advance to the Facilities Officers and an overtime rota will be in place so that efficient planning and cover is organised before the event.

This is a full-time, permanent role, working Monday to Friday, 35 hours per week on a rotational shift pattern to cover school opening hours and any after school activities as follows: -

• Early: 7 am-3 pm
• Primary School: 7.00 am-3.00 pm
• Day: 10.30 am-6.30 pm
• Late: 2.15 pm-10.15 pm

Main Duties and Responsibilities

Hard Services/Maintenance

· Carry out minor reactive maintenance repairs to electrical, plumbing, mechanical and building fabric assets and equipment across school properties within the remit of the post (subject to relevant training being undertaken).

· Log, analyse and track maintenance requests through the helpdesk

· Assist the maintenance technician with any tasks which require assistance

· Assist the maintenance technician with planned preventative maintenance regimes on school plant assets and equipment as per the planner on school properties

· Assist the maintenance technician with routine maintenance inspections and assessments on plant, equipment and building fabric

· Coordinate, liaise and assist with external sub-contractors whilst they are on site performing maintenance on specialist systems to ensure smooth running of School business

· Distribute, compile, and file maintenance related documentation

· Perform routine checks on site relating to maintenance apparatus

· Adhere to H&S protocols in relation to any maintenance related tasks

· Weekly fire alarm testing

· Perform statutory compliance checks and tasks across the school sites

Soft Services/Cleaning

· Uphold a high level of housekeeping across the sites ensuring they are presentable and always fit for purpose (external and internal)

· Daily litter picking between school breaks (morning and afternoon) to ensure areas are always clean and tidy

· Daily waste management ensuring bins are collated and emptied into the correct waste area

· Fortnightly cleaning of waste areas

· Termly playground cleaning

· Undertake routine cleaning inspections both internally and externally within the school

· Clear any excessive foliage around the campus as and when necessary

· Adhere to H&S protocols in relation to any cleaning related tasks

· To be proactive in all soft services/cleaning related tasks, responding to incidents, reports, spillages, and escalating requests quickly and efficiently

Porterage/Set-Ups

· Move furniture and equipment within the school and between school sites as requested.

· Assist school departments with set-up requests (meetings, parents’ evenings, conferences and functions)

· Assist external lets with set-ups and decants of equipment as and when required

· Adhere to H&S protocols in relation to any manual handling related tasks

Deliveries

· Collect, record, and distribute deliveries for all Facilities-related orders

Transportation

· Collect emergency orders as and when requested by the Premises and Projects Manager and the Facilities Team Leader

· Re-locate school assets to other sites

· Facilitate requests from staff and school departments

Security

· Understand and implement regular security patrols across the sites, reporting and escalating any issues quickly to Facilities Team Leader and Help Desk

· Secure the facility of an evening before leaving the school site ensuring all buildings are locked and windows are closed, internal lighting is off, main entrance doors are locked and any alarms are activated before leaving site.

Other Duties

· To assist in any administrative duties associated within the role

· To respond and interact with electronic forms of communication, information, and instruction as well as traditional written and verbal instructions

· To undertake necessary training to ensure up to date knowledge of maintenance and safety regulations

· To be part of the emergency response team and procedures

· To always uphold a high level of customer service

· To be first point of contact for staff, students, visitors and external lets out of office hours, dealing with any issues that may arise in a professional and efficient manner

· To fulfil any other necessary tasks that falls within the remit of the post

The above list of duties is not exclusive or exhaustive and the Facilities Officer will be required to undertake such tasks as may reasonably be expected within the scope of the post.

Where any duty necessitates training, this will be provided.

PERSON SPECIFICATION

CRITERIA

Experience

· Knowledge and experience of H&S (Essential)

· Working within a Facilities Team environment (Essential)

· Previous experience in an educational setting (Desirable)

· Maintenance-related environment experience (Desirable)

· CAFM System (Helpdesk) familiarisation (Desirable)

· Evidence of recent professional development (Desirable)

· Working within a soft services team background (Desirable)

Qualifications and Skills

· Proficiency in Microsoft 365 (Word, Excel, Outlook) (Essential)

· Full driving licence (Essential)

· Academic qualifications (Standard Grades, Higher Grades or equivalent) (Essential)

- Strong communication and interpersonal skills (Essential)

· Excellent understanding and awareness of customer relationship issues and the ability to consistently provide a high quality and friendly service (Essential)

· Excellent written and verbal communication skills (Essential)

· Ability to organise and manage own time effectively (Essential)

· Appropriate driving licence to drive a Minibus (Desirable)

· Maintenance-related qualifications/certificates (Desirable)

· H&S certificates/qualifications (Desirable)

· Soft services/cleaning qualifications/certificates (Desirable)

· HNC or NC (Desirable)

· Facilities-related qualification (Desirable)

Personal Attributes

· Professional approach to customer service

· Ability to work constructively as part of a team but also alone with minimum supervision

· Has a friendly yet professional, respectful approach, demonstrates support and shows mutual respect

· Takes responsibility and is accountable for their actions

· Demonstrates a ‘can do’ attitude and approach with a willingness to suggests solutions and participate in supporting the wider school remit.

· Trusts and encourages others, strives to exceed the school’s expectations

· Willing to participate in training

· Acts with pace and urgency, is energetic, enthusiastic, and decisive

· Has the ability to accept constructive criticism and learn from experiences and challenges

· The ability to think analytically, work well with others and deliver high calibre output, sometimes under pressure.

What’s On Offer?

· Enhanced Pension - 10% employer contribution

· 20 days annual leave plus 13 days public/national holidays (pro-rata for part-time employees)

· Cash Health Plan scheme for you and your spouse and/or children

· Life Assurance of 7x annual salary

· Employee Assistance Programme

· Access to internal wellbeing Counsellors

· Use of school gym

· Company Sick Pay

· Free Parking

How to Apply

Candidates should email a CV together with the completed Application Form to recruitment @hutchesons.org

Closing Date: Thursday, 8 December at 12 noon.

Job Types: Full-time, Permanent

Salary: £25,509.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Gym membership
• Life insurance
• On-site parking
• Sick pay
• Store discount
• Wellness programme

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Application question(s):

• Do you have previous experience of working in an educational setting?

Licence/Certification:

• driving licence (required)