Experience Designer - B2B

Job content

At Sainsbury’s we believe that the customer should be at the heart of everything we do which is why we have put digital at the centre of our vision, of being there for customers whenever, wherever and however they want and of serving more of our customers, more of the time. Within Digital we are one organisation, driving brilliant experiences across all our brands, operating in agile teams and working seamlessly together to make the most of the exceptional knowledge, insight and talent that we have across the Division.

As an Experience designer in the User Experience team, you will design digital concepts and solutions for new and improved products, services and propositions for customers and colleagues across the Sainsbury’s Group. This may include our transactional and non-transactional websites, apps, self-service tills, loyalty propositions, as well as tools for our colleagues – or new concepts, services and experience areas. You will have previous experience as a UX or Product designer for a big brand and look forward to working in a collaborative, agile environment with cross-functional teams and stakeholders. You’ll be passionate about inclusive design and use insights and evidence to back-up your ideas.

What You Need To Do

Develop imaginative and creative concepts for Sainsbury’s group digital products, services and propositions

Working in scrum with a multi-disciplined team of designers, developers and product owners, create customer-centric design concepts that are validated through user research and testing

Use a range of inputs, including interaction, brand principles, analytics, customer feedback, usability testing, technology and business requirements to develop informed and logical solutions

With support of your product team and Design Lead, consider the wider Sainsbury’s digital ecosystem and DX strategy when designing to ensure we are creating joined-up experiences

Design in line with and contribute to Sainsbury’s design system and style guide

Undertake elements of research and user testing and interpret results to inform design solutions

Work with a cross-functional team to deliver designs, user flows and journeys

Clearly communicate your ideas and rationale to stakeholders and product teams alike

What You Need To Know

Proven experience as a UX or product designer working on digital products and services

A conceptual approach and an eye for detail

Experience working in an agile environment alongside designers and developers

Understanding of designing using Adobe, Sketch and prototyping with tools like InVision

Experience with interpreting insights from user research and keen to learn more

Experience of mobile app and responsive design

Experience of user testing and usability testing

What You Need To Show

A beautiful portfolio showcasing your UX knowledge on large brands – or the desire to work for one

A passion for user-centred experience design, as well as an understanding of accessibility standards

Excited by the opportunity to influence Sainsbury’s digital creative capability

Excellent communication skills

Strong interest in the latest design trends and technologies

Excellent organisational skills

Confidence in networking and building relationships with stakeholders

As part of your application, please share a portfolio as we’d love to see your work. Tips and guidance on what we look for in portfolios: https://medium.com/sainsburys-digital-experience/experience-design-portfolios-what-we-look-for-at-sainsburys-1ace9c422d2

In Return You’ll Get

• Colleague discount across the multi-brands – Sainsbury’s, Argos and Habitat
• Holiday allowance
• Bonus scheme
• Pension plan
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more
  

Flexible working and job share conversations are encouraged. Across our multi-brands, we’re proud to be an equal opportunities employer that champions a diverse and inclusive culture. If you’re reading this, even if you’re not 100% sure you’re there with your experience, we’d still love to hear from you. If you’d like to find out more head to Sainsbury’s Digital

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